Location.com logo
Brand Certified

Chick-fil-A

2.9
(177 reviews)

Business Details

790 S Northpoint Blvd, Waukegan, IL
60085, United States
(224) 570-3177

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Waukegan Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
790 S Northpoint Blvd, Waukegan, IL
60085, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 790 S Northpoint Blvd in Waukegan, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

2.9
177 reviews
5 stars
69
4 stars
8
3 stars
8
2 stars
16
1 star
76
  • GM
    Gabriela Mora
    1 day ago
    2.0
    Ive been disappointed most of the times ive been here. Long wait times, bad customer service, dont get your order right or they dont have the item and dont tell you right away... like why make you wait all that time. If you can go to a different location, just make the drive over there. Thats what I do.
  • DP
    Denny Pettway
    Oct 8, 2026
    1.0
    Here from Georgia. This entire staff with exception of the young red-haired lady was just awful. The food was cold, didn’t bring us our drinks, the rude person who brought our food literally ran away from us as we were asking about our drinks…which they didn’t bring. This is NOT the way Chick-fil-A is supposed to be run. Get. It. Together!
  • DD
    David
    Oct 3, 2026
    1.0
    This Chick-fil-A is nowhere near the standard I’ve come to expect . The drive-thru was backed up with no team members outside taking orders, which is completely unusual for them. I went inside instead, where it took 20 minutes to get my food, and multiple items were incorrect. The counter area was packed with waiting customers who had to continuously ask staff to verify their orders. Corporate needs to step in and fix the management and standards at this location immediately.
  • KW
    Katherine Wojtala
    Sep 29, 2026
    1.0
    I ordered on the multiple times app 15min BEFORE arrival. I had to wait so long for my order. The wait for the food is soo long, its not worth it. What is the point of ordering ahead if you don't make the order UNTILL I ARIVE!? Its not "fast food" if you have to wait so long for everything. Food is great, everything else is bad. Plus for a newly build place, it could smell better in there. It smells awful in there by the registers. I'm sorry
  • SB
    S Bell
    Sep 29, 2026
    1.0
    I really wanted to love this Chick-fil-A. I was genuinely excited when it opened in our neighborhood, and I’ve given this location so many chances because I understand that it can take time for a new restaurant to get established and operate consistently. Unfortunately, the experience just hasn’t improved enough. I’ve had multiple issues with food quality, including several breakfasts that were burnt. At one point, I contacted the management team about the repeated problems, and they kindly offered me a free breakfast. When I returned to redeem it, I was given the wrong breakfast, which then resulted in another free breakfast being offered. Beyond the order and food-quality issues, the biggest problem is how consistently slow this location is. Every time I get in line, it seems to be extremely long and takes entirely too much time to get through. They also frequently seem to be out of items. At this point, after giving this location chance after chance, I’ve decided I would rather drive farther to the Chick-fil-A near Gurnee Mills. That location has consistently been a much better experience. I really hoped our neighborhood location would eventually work through these issues, but unfortunately, it still just can’t seem to get it together.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: