Welcome to Tangled Roots Craft Beer & Kitchen in Washington, IL, where culinary artistry meets craft brew mastery. Our restaurant offers a diverse menu with a focus on delectable dishes, complemented by an extensive selection of wine, cocktails, and, of course, craft beer. Sip on a selection of wines, cocktails, and handcrafted beers as you explore our appetizing offerings. Whether you're looking for a casual dining experience or a place to unwind with friends, Tangled Roots promises a welcoming atmosphere and exceptional service. Join us for a culinary journey where every bite and sip is a tasteful adventure.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.