Pickup orders are often handled inefficiently, leading to long wait times. Even when an order is ready, staff may continue assisting and billing in-store customers instead of promptly handing it over. I have also had interactions that felt unwelcoming and, at times, discriminatory.
Better multitasking, customer-service, and pickup-order training would significantly improve the experience
RR
Raquel rosty
Jun 28, 2026
2.0
It was our first time going to a Cava. My husband and I got a bowls to go. But we did not get any pita bread in our order. I thought it would be put in the bag while they were finishing my husbands order and I was getting my fountain drink. I did see the person before us get pita so i assumed it came with our orders. Were we supposed to ask for it?
AU
ANY UNLIMITED
Jun 26, 2026
5.0
I had such a great experience at CAVA! The service was absolutely amazing from the moment I walked in. Everyone was so kind, welcoming, and made sure I had a great experience. The food was fresh, flavorful, and exactly what I was hoping for. I’m especially excited that there’s finally a location close to home because I’ll definitely be coming back often. It’s always refreshing to find a place with both delicious food and outstanding customer service. Highly recommend!
RJ
Roderick Joiner
Jun 25, 2026
5.0
I’ve gone to this location a handful of times. The food is always fresh and the service is excellent Osmar usually rings me up and he’s always very sweet!! I live about an hour out & wanted to give it a try and so far I’m never disappointed :)
SH
Spencer Hopkins
Jun 15, 2026
5.0
With the many restaurants in our area it's difficult to stand out. However Hironi has made Cava a Stand out for our family!! She's kind considerate efficient pleasant professional and courteous! With a Smile I might add!! The food is fresh and she makes everyone feel at home. Naya is a great addition she's kind and offers everyone a Beautiful Smile. She doesn't make us feel rushed at all. Well done ladies!!
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens, grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 890 N Milwaukee Ave, Vernon Hills, IL 60061, United States.
What are CAVA's regular hours of operation?
CAVA is open every day from 10:30 AM to 10:00 PM.
Does CAVA offer online ordering or delivery services?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores, and they also offer delivery through https://cava.com/.
What payment options are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have a children's menu and family-friendly environment?
Yes, CAVA welcomes families and children and offers a children's menu.
What amenities does CAVA provide for dining?
CAVA offers dine-in seating, restrooms, takeout, delivery including no-contact delivery, and supports mobile NFC payment.
How can I download CAVA's mobile app?
You can download the Android app from the Google Play Store and the iOS app from the Apple App Store using the provided URLs.
What nearby places can I visit before or after dining at CAVA?
Nearby places include Wild Fork grocery store, B.GOOD health food restaurant, and Denny's diner, great for shopping or additional dining options.
Are there any medical facilities close to CAVA for emergencies or appointments?
Yes, nearby medical facilities include Northwestern Medicine Primary Care Vernon Hills and Northwestern Medicine Immediate Care Vernon Hills.
Can I combine a visit to CAVA with some shopping nearby?
Absolutely, you can visit nearby retail stores such as Claire's, Spencers, and Charming Charlie for fashion and accessories.
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