Press Coffee and Tea is a small town, family owned coffee cafe offering an array of beverages and bakery items delivered by New Baden’s hometown bakery. Our shop has been in business since 2019 with a small stop in business to improve our cafe and bring a better experience for our customers! We are a family-orientated business and we love to be able to provide a more unique and personalized experience when stopping for your morning cup of coffee! We encourage our customers to shop locally and love to advertise other local businesses in our shop. You can find us as vendors at local events whenever possible! We are thrilled to be able to serve our amazing community, all surrounding communities, and travelers/tourists!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.