Since 1933 the Bernardi family has been serving Italian & American cuisine. Famous for Italian Tortellini and spaghetti people travel from all over the state for great food, and friendly service. Mike Bernardi's son and daughter have joined the family business, Tony in 1988 and Stephanie in 1996, bringing it to the third generation. After working the family business, they had thought it was time to expand out their great service and quality foods. Bernardi's opened in Washington, IL in 2001, Bernardi's II in Pontiac, IL in 2005, and the latest location is Bernardi's North, opened in 2008 at Lake of the Woods Plaza in Dunlap, IL. We are sure your dining experience at any of our locations will bring you back.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.