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Subway

3.8
(82 reviews)

Business Details

(217) 546-4440
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 2359 Monroe Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2359 Monroe Street, Springfield, IL
62704, United States

Hours

Monday8:30 AM - 9:30 PM
Tuesday8:30 AM - 9:30 PM
Wednesday8:30 AM - 9:30 PM
Thursday8:30 AM - 9:30 PM
Friday8:30 AM - 9:30 PM
Saturday8:30 AM - 9:30 PM
Sunday8:30 AM - 9:30 PM

Reviews

3.8
82 reviews
5 stars
42
4 stars
16
3 stars
7
2 stars
3
1 star
14
  • DB
    Danny Becker
    Apr 11, 2026
    5.0
    The associate on 4/11/26 gave amazing customer service. She wrapped a sandwich we were splitting separately, let us to half/half ingredients, and was extremely helpful and positive. Probably the best service I've had at a Subway in years.
  • MA
    Michael Atkinson
    Mar 3, 2026
    1.0
    Today I went to subway and they were out of tomatoes, Oregano, Jalapeño chips, Pepsi and their lettuce looked terrible. Management should be doing a better job.
  • SE
    Shelby Estes
    Feb 27, 2026
    1.0
    If I could give 0 stars, I would literally ordered a sandwich on the app, asked it to be toasted. And listed, all of my ingredients. Pick my order up. Got home to find none of my sandwich had been toasted. Not the bread, the cheese or the meat, and they put none of the veggies. I asked for or even requested extra of on my sandwich. Call 37 times in a row to see if I could bring it in to have it. Remade no one will answer the phone.Literally.Charging twenty dollars for a sandwich.That's just bread covered halfway in meat with cold cheese. In no veggies is outrageous. No way to get ahold of any one in the store. No way to get actual help? Because it 's all done by a robot online in no response to fix the situation.Now i'm stuck with something I didn't even order.That doesn't even look appetizing to me
  • DC
    Dylan Cook
    Jan 26, 2026
    1.0
    Horrible customer service. I walked in and was immediately greeted with "You'll have to wait!", yelled across the restaurant. There were two other customers in there. I said "Thats fine". The more I stood there, the more that didn't sit well with me. I walked out and heard her say "Thank goodness". So I went next door to Hawaiian BBQ, much better customer service.
  • MA
    Michael Atkinson
    Jan 7, 2026
    1.0
    I went to Subway three days in a row. The first day they were out of American cheese the second day they were out of all bread except wheat the third day they were out of multiple items. It gets frustrating finding this out after waiting in line for 5 to 10 minutes. I cannot waste my valuable lunchtime, waiting in line for 5 to 10 minutes to find out all the missing items are for the day. I would rather just visit Jimmy John’s , Potbelly’s, Monty’s or any other sub place that does not seem to have this problem. Hopefully they get new management soon.

Brand Certified Facts from Subway

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Certified May 17, 2026Yext Knowledge Graph
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