CM
Chris Moore
Sep 26, 2026
Food is great. Can't go wrong with Sonic burgers. They have great deals too! If you haven't been to sonic please go to your nearest sonic and get a burger or two.
Used to be one of my favorite places to go. Recently service and food quality declined significantly. Now if you order you have a pretty good chance the order is wrong or just missing components. Most annoying however is there seems to be a habit of staff ignoring customers waiting in stalls and in drive thru. I have had it happen now nearly 9 separate times. Longest I have waited for a employee to answer was close to 15 minutes. I know places, particularly fast food, get busy and I'm not the only customer but I'm talking that the button on the stall shuts off and you just sit there for what feels like forever. Never had that happen in the past, even on busy days like during lunch they would answer and let me know they at least knew I was there but needed to wait a bit. Truly saddens me that I go to McDonald's more often now because I actually can get service.
SD
Sheldon Dassing
Sep 12, 2026
Horrible experience at this Sonic. The service was extremely slow even though there weren’t many customers there. There were kids fighting outside, which made the whole experience even more unpleasant.
Our food and drinks were forgotten, and we had to wait while they corrected the order. They also forgot another customer’s drink. When our food finally came out, it was already cold and still cold when we received it.
Overall, it was a complete waste of time and money. 10/10, I do not recommend this Sonic.
CM
Catherine McClay
Sep 7, 2026
Pulled up to the drive thru and they told us they weren't taking orders for 10 minutes. We figured we'd just wait. Five minutes later they yell the same thing at us out the speaker, and we said that's okay we'll wait. They yelled we need to leave and they won't serve us. When we asked for clarification no one would speak to us through the speaker.
Eventually, someone came out and said we could pull into a stall and maybe they'd serve us... maybe.
BS service for average food.
EF
Emma Filler
Aug 30, 2026
Terrible customer service. I came around 9 PM for the new banana pudding ice cream and was told the machine was being cleaned and to come back in an hour. Over an hour later, I called to make sure it was ready and they literally hung up on me when I asked.
I came back anyway, heard them tell another customer the machine was “down,” but somehow I was still allowed to order ice cream. Then I was told I could only pay cash, but nobody would even come outside to take my cash. After leaving, I called 9 times before someone finally answered and claimed to be the police department.
This is beyond lazy and unprofessional. If you don’t want to serve customers, just say that instead of wasting people’s time and hanging up on them.