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McDonald's

3.1
(1,795 reviews)

Business Details

(217) 441-2752
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 S Grand Avenue East, Springfield, IL
62703, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 501 S Grand Avenue East in Springfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,795 reviews
5 stars
521
4 stars
295
3 stars
357
2 stars
176
1 star
446
  • ZL
    Zack Letz
    1 day ago
    2.0
    A bunch of kids hangout there it's loud not professional place of business.
  • ST
    Sai Kumar Chowdary Tallapaneni
    Aug 20, 2026
    1.0
    I have been to drive through and ordered some egg muffins and Hot Caramel Cappuccino. The employee working at the windows asked me to pull over some front and wait over there at the drive thru itself to get the coffee. I have waited like 30 minutes when I am going to my work as it is early in the morning I don't want to get any mess happen at my day start. 30 minutes later I have pulled my car around and asked for the coffee they didn't even answered my question and told that their coffee machine got broken and asking me to pull front then I asked for my money back. They didn't even apologize me for that and gave my money but they didn't gave money which I paid as tax. At least they should let me know that after 10 minutes instead of 30 minutes and they are giving very rash responses.
  • KK
    Kate
    Aug 17, 2026
    1.0
    South Grand location is total trash @ night shift. I get so sick of not receiving what I order & I dont ever go back and get what I am owed because by the time I get home I dont want to get back out again. Not to mention they dont answer the listed phone number & the staff is just rude as hell with ZERO customer service skills. Do BETTER!
  • CC
    chris choate
    Aug 14, 2026
    1.0
    Worst ive ever seen turning people away cause were not open 2 hours after the store opened absolutely ridiculous they just ignore you unless your black..they ignore us to serve u
  • AH
    Aiden Hopkins
    Aug 1, 2026
    1.0
    The old lady behind the counter is very disrespectful they charge me for stuff I didn't get and the overall experience was terrible

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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