Sunny's Bar B Que

Reviews

• JD

  Joey Dunmars

  6 days ago
  5.0
  Just tried Sonny's for the 1st time. Went to the Dolton property, ordered online was ready when I arrived, made a request and it was honored. Definitely a winner over the competition up the road ! Won a me over 🥃 Salute 👏
• RD

  Ruth Davis

  Aug 9, 2026
  1.0
  1st and last time. I waited for the weekend to get the weekend special only to get here and be told oh we don’t have that- just take the signage down since you’re not prepared to sell what you’re advertising???? Never again- wasted my gas trying to support a local business that’s not ready to sell what they advertise/save your gas all the sides on signage says OUT as well- false advertisement place. Today is Sunday but you can’t get the weekend special- why not????
• EF

  Eddie Fleming

  Jul 27, 2026
  1.0
  I was very disappointed in the rib they don't taste like they were on a gill at all they taste like they were boiled until tender then they were drowned in barbecue Sauce. I threw all of it away the only thing was good was the fries and Cold slaw. You Should Say boiled ribs Some people may like there ribs boiled not me .
• RG

  Rondell Gage

  Jul 18, 2026
  1.0
  I bought a . small tips and Link combo came all the way home don't have no Link just the bread for it pls check your bags when you leave bad cooker 😡😡😡😡 and I paid 19.00 I should get store credit asap
• VC

  Vanessa Cook

  Jul 3, 2026
  1.0
  I am extremely disappointed with the experience I had at your South Holland location today. I placed my online order at 10:47 AM, before the restaurant even opened at 11:00 AM, and scheduled my pickup for 3:15 PM. When I arrived, my order was still not ready well after my scheduled pickup time. At 3:41 PM, I was still waiting. This raises a simple question: What is the purpose of offering online ordering if customers are still forced to wait long past their scheduled pickup time? The entire purpose of ordering ahead is convenience, efficiency, and respecting your customers’ time. Unfortunately, your system completely failed to deliver on that promise. To make matters worse, the customer service was unacceptable. The employee with the glasses and short hair was rude, dismissive, and unprofessional. Instead of attempting to resolve the issue or apologizing for the delay, I was met with an attitude that only made an already frustrating experience worse. This was my first time downloading and using your app because I was told it would provide faster service than ordering in person. Instead, I experienced the same delays and poor customer service that your South Holland location has unfortunately become known for. Your restaurant has excellent food, but great food alone cannot overcome consistently poor customer service and an ineffective ordering process. Customers should not have to wonder whether the scheduled pickup time means anything. I strongly encourage ownership and management to completely reevaluate both the online ordering system and the in-store customer service expectations. Employees should be trained to communicate delays professionally and treat customers with courtesy and respect. As Black business owners, we are often expected to demonstrate excellence within our communities. That is why it is especially disappointing to experience service that falls so far below those expectations. I genuinely want to support Black-owned businesses, but that support becomes difficult when customers repeatedly receive poor service without accountability. I hope this complaint is taken seriously and that meaningful changes are made. At this point, an apology alone is not enough. Customers deserve reliable service, professionalism, and an online ordering system that actually works as advertised. Sincerely, Expected More