Jewel-Osco

Reviews

• ER

  E. Ŧörpel

  Aug 17, 2026
  2.0
  I'm only giving this Jewel-Osco a 2-star review because I feel a lot of the employees are generally nice and helpful. That being said....this store is WAY too small. People are constantly bumping into one another and having to wait for the person in front of them to leave the isle before you can get to where you need to be. They also HAVE baskets but don't supply them to customers. They forcee you to use the giant carts even though it's such a small store. If you'd like to use the smaller carts, those pretty much stay in the parking lot all day. On top of all of this...the PRICES! They're ridiculous! They blame it on people stealing constantly. (which they let them do because they're 'not allowed' to stop them) I've seen plenty of other Jewel stores that have theft issues hire security guards. They also try to hold off on expiration dates until the last possible day (probably to save money) If the owners of this store can't run it properly they should just sell it already so the people in the surrounding communites don't have to suffer anymore, considering this is the only grocery store around that has most things you'd need.
• QK

  Queen Kalifa

  Jul 14, 2026
  5.0
  One of my favorite grocery stores.
• FG

  Frank Garcia

  Jul 8, 2026
  1.0
  I've been coming to this store for a long time, today I came in went through self pay which I often do and there was a lady helping out there, very rude and did not help at all it took her more than 5 mins to come and approve a liquor sale I asked her a few questions and she totally ignored me
• FA

  Frieda Alexander

  Jun 30, 2026
  5.0
  Their fried/roasted chicken is the best and only $7.99 fo 8pc. They have great sales on the bucket of tenders or wing pieces for only $9.99. Fruit is fresh and have great weekly sales on Fruit products
• JW

  Jazz Woods

  Jun 25, 2026
  1.0
  I placed a grocery pickup order from Jewel-Osco, and while the order was ready on time, I was very disappointed with the quality control and customer service that followed. After arriving home with my infant and unpacking my groceries, I discovered that the chicken included in my order had an expiration date of June 20, 2026, even though I picked up the order on June 25, 2026. Selling or distributing expired meat is a serious concern, especially when customers trust store employees to select safe products for pickup orders. Additionally, my Oui yogurt was substituted with Fage yogurt without my knowledge or approval. The receipt and order details still show that I received the Oui yogurt, which is inaccurate and misleading. I submitted feedback through the order review system and then called the store to report these issues. The employee who answered transferred me to the delivery department. The representative there asked for my name and the details of the problem, then placed me on hold. After more than 50 minutes on hold with no response, I called back from another phone and spoke with a manager. The manager stated she would check with the shopper and the departments responsible for the items. While I appreciate the manager's willingness to investigate, the fact that I received expired chicken, an undisclosed substitution, and then experienced an excessive hold time when attempting to resolve the issue is unacceptable. Customers should be able to trust that pickup orders are checked for freshness, accuracy, and safety before being handed over. I hope this matter is addressed promptly to prevent similar experiences for other customers.

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