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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(825 reviews)

Business Details

5150 Touhy Ave, Skokie, IL
60077, United States
(847) 982-0000
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Skokie, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5150 Touhy Ave, Skokie, IL
60077, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5150 Touhy Ave in Skokie, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
825 reviews
5 stars
415
4 stars
162
3 stars
82
2 stars
35
1 star
131
  • RR
    RAHUL KUMAR REDDY
    5 days ago
    5.0
    Service was amazing… must visit place for ice cream scoops.
  • CB
    Cassie B
    Jun 30, 2026
    1.0
    I stopped by this location to pick up an afternoon coffee for myself and my husband. My husband ordered an extra-large hot coffee with two Splenda and extra cream. I ordered an iced coffee with regular cream and extra sugar. While placing my order, I noticed that a matcha latte and a 10-count of Munchkins had been added. I immediately pointed this out at the drive-thru window, and the employee told me those items belonged to another order and not to worry about it. Since my total for two coffees was nearly $9, I questioned it a couple of times because it didn’t seem right, but I ultimately let it go. When I received the drinks, my iced coffee was made with extra cream instead of extra sugar, and my husband was given the wrong size. The employee corrected the size, but when I politely explained that my coffee had far too much cream, he argued with me, insisting that I had ordered both drinks with extra cream and sugar. As I tried to explain the actual order, he rolled his eyes, walked away before I could finish speaking, and had another employee hand us the drinks instead of addressing the issue himself. Unfortunately, the remade order was still incorrect. My husband’s coffee was labeled with six Splenda and six creams instead of two Splenda and extra cream, while my iced coffee was remade with no sugar at all. Everyone makes mistakes, and I understand that. What I cannot overlook is the way this situation was handled. Rather than listening to a customer who was simply trying to clarify an order, the employee was dismissive, argumentative, and openly disrespectful. Rolling your eyes, walking away while someone is speaking, and refusing to listen is unacceptable customer service. I left not because of incorrect coffee orders, but because of the poor treatment I received. If this is the level of customer service being provided, I cannot recommend this location. Be prepared not only for an incorrect order, but also for an unpleasant experience if you ask for it to be corrected.
  • SS
    sumaya
    Jun 27, 2026
    1.0
    got a brown sugar shaken espresso, gave me too much espresso and brown sugar syrup, absolutely no oat milk whatsoever.
  • JM
    Juveria Mahvish
    Jun 20, 2026
    5.0
    I went for the ice cream cake. Found the exact cake design I needed.
  • MM
    Mariam
    May 31, 2026
    1.0
    The attitude of the workers were awful. I ordered a brown sugar shaken espresso through the drive through and it was the worst one I've ever had. When I walked back inside and asked for a little more oatmilk the worker just grabbed my drink and walked off with it. When I thanked him after he gave it back to me, he ignored me and walked away. I couldn't even finish the drink because it was so disgusting. If you hate your job that much, don't ruin someone else's day.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Skokie, IL?

Dunkin' in Skokie, IL operates 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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