When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Shorewood Brook Forest Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
On Sunday the 4 of October we placed an order for delivery. When we received our order the fries and cheese sauce was missing. I called in about the issue and I spoke to Chris who was really nice and understanding. Long story short we weren’t able to make it to the restaurant that day but a couple days later I went in and spoke to the manager on duty. I explained the situation and he resolved the issue by giving us our missing fries and cheese sauce.
TB
Tika Banks
Oct 1, 2026
1.0
if i could give this zero star i would. i order a large ranch with my 30 wings. get home, over an hour away, im spooning the “ranch” and im like why is it chunky. it was BLUE CHEESE! never again! my taste buds are disgusted. the ranch is what makes the chicken frfr. so without ranch we were thinking at least the wings will be good. nah they were not seasoned at all. i got that lemon pepper crunch dry rub, and hot honey rub. no seasoning whatsoever. the only “seasoning” was the bbq sauce my husband got on his. even his mild was not sauced. my day was ruined, my dinner ruined. we don’t live anywhere near a wingstop and this is the closest one. this was supposed to be a treat.
ZS
Zaida Sanchez
Sep 29, 2026
1.0
Waited almost 2 hours for my food and people were standing around waiting while employees were talking and standing around. When I received my food the 3 order of fries were all cold and they messed up the order. So I waited over 2 hours for cold fries and wrong order. There were about 15 other people who were waiting hours for their orders as well. So disappointing
LF
Liz F
Sep 29, 2026
1.0
Employees sit out back and smoke weed. Either get cameras or start watching them. How do I know? I live right behind the store and on several occasions I’ve walked in to a completely unstaffed (meaning they’re all out back behind the building) restaurant. Extremely trashy.
AE
Alli E
Sep 23, 2026
5.0
I just want to say that this Location is Amazing✨I live closer to the Plainfield location but only teenagers work there and they are rude. This was my first time trying this Shorewood Location and the Customer Service was AMAZING!! I talked to the manager Pearl because my order was wrong and she fixed the problem right away, she went above and beyond for me and my family which we are very grateful 🙏She’s an amazing person everyone at this location was very nice 😊 and I’ll be making the short drive to this location from now on !!! You don’t see this type of great customer service anymore I hope other places learn to be like this. Thank you so much Pearl and employees for being kind and amazing ❤️❤️❤️
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the delivery hours for Wingstop Shorewood Brook Forest Ave?
Wingstop delivers from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does Wingstop Shorewood offer drive-through service?
No, this location does not have drive-through service; it is closed for drive-through all days of the week.
What pickup and delivery options are available at Wingstop Shorewood?
You can choose in-store pickup, delivery, same-day delivery, or no-contact delivery at Wingstop Shorewood.
When is Wingstop Shorewood open for pickup or takeout orders?
Pickup and takeout are available daily from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What types of payment does Wingstop Shorewood accept?
Wingstop Shorewood accepts American Express, Discover, MasterCard, and Visa.
Where is Wingstop Shorewood located?
Wingstop is located at 968 Brook Forest Ave, Shorewood, IL 60404, United States.
What flavors of wings are offered at Wingstop Shorewood?
Wingstop Shorewood offers over 11 iconic flavors including Lemon Pepper and Original Hot, served with seasoned fries and signature sides.
What nearby restaurants can I visit along with Wingstop Shorewood?
Nearby restaurants include Enlai 59 Chinese Restaurant and Which Wich Superior Sandwiches, offering diverse dining options.
Are there fitness or wellness options near Wingstop Shorewood?
Yes, Orangetheory Fitness and Hand & Stone Massage and Facial Spa are nearby for fitness and relaxation needs.
What nearby services are available around Wingstop Shorewood for convenience?
Nearby services include Troy Dental, Mariano's Fresh Market grocery store, and Chase ATM for health, shopping, and financial needs.
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