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Baskin-Robbins

3.5
(39 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 955 Brook Forest Ave, Shorewood, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
955 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 955 Brook Forest Ave in Shorewood, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.5
39 reviews
5 stars
15
4 stars
8
3 stars
4
2 stars
4
1 star
8
  • AA
    Ariff Ariff
    May 4, 2026
    1.0
    I visited Baskin Robbins Store #338740 at 955 Brook Forest Ave, Shorewood, IL on 05/03/2026 at around 6:49 PM and had a very disappointing experience. I asked for a Dubai Chocolate Cake, and the employee told me it wasn’t available—even though three were clearly visible in the refrigerator. The cake was labeled $37.99, but they tried to charge $39.99 and insisted the printed “7” was a “9.” This felt dishonest and unprofessional. The service with the sundae was also careless, and I even had to ask for a lid. The shift in‑charge, AJ ( i guess he is Indian guy "Ajay"), handled the situation poorly and added to the frustration. Overall, the customer service and pricing practices were extremely disappointing. Future customers should double‑check prices and receipts. I hope management addresses these issues, and I am considering further steps until an appropriate apology is given.
  • JS
    John Syarto
    Jan 12, 2024
    1.0
    The workers at this place have no clue what so ever what's going on. I ask for cookie dough and chocolate and they give me vanilla and peanut butter chocolate. this is not ok my sister is allergic to peanuts and she could die in 5 minutes . My newborn cat is smarter than the everyone who works here. They talk about their customers in a rude way behind their backs. I recommend not going here. if I could rate it 0 stars I would.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified July 05, 2026Yext Knowledge Graph
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