I like this Dairy Queen overall, but there’s one recurring issue that keeps happening with the M&M Blizzard. An M&M Blizzard is supposed to come with chocolate sauce by default, but the last three times I ordered through the app for pickup, it was made without the chocolate sauce.
When I order in person and mention it, the employees will add it, so it seems like many people at this location may not realize it’s included automatically. The app also makes this confusing because the only options are to “remove” chocolate sauce or “add” it for an extra charge, even though it should already be part of the Blizzard.
Not a huge issue in the grand scheme of things, but after it happened three times in a row, I figured it was worth mentioning so hopefully it can get corrected going forward.
SL
stinky lizard
May 11, 2026
1.0
We stood there for 15 minutes in line behind 5 people yesterday around 3 pm. Half of us just left. The worker was somewhere in the back doing who knows what. He made a single appearance and then disappeared without a word and without taking any orders. No explanation whatsoever. There was a family who payed and waited for way longer, probably closer to 20-30 minutes.
NB
Neha Bodiwala
May 11, 2026
1.0
Really horrible customer service. I had a coupon and the system accepted it. The guy refused to let me utilize it. He said it’s against policy and took it off.
JM
Josselyn Mendez
May 10, 2026
1.0
Waited 15 minutes for a small dipped cone while they served everyone else who ordered after me. As someone who’s a manager in food service, an apology would at least be nice if you’re making me wait that long for a cone
DM
Donald Moeller
Apr 3, 2026
1.0
Just came back from Dairy Queen, had a Clipps coupon that was worth $15 towards an ice cream cake. We showed the boy at the counter the coupon and he would not take it. Then we called Clipps and had the representative talk to him. He still refused. Very arrogant young man, very bad service.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Schaumburg, IL?
Dairy Queen (Treat) is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 11:00 PM on Friday and Saturday.
What type of products does Dairy Queen (Treat) in Schaumburg specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, frozen novelties, and DQ signature shakes.
Is Dairy Queen (Treat) at 520 S Roselle Rd suitable for families and children?
Yes, the location is family-friendly, welcomes kids, and offers amenities like booster seats, high chairs, seating, and wheelchair accessibility.
Can I order online or use mobile deals at Dairy Queen (Treat)?
Yes, you can place orders online through their website and enjoy exclusive mobile deals by downloading their app.
Does Dairy Queen (Treat) provide facilities like restrooms and seating?
Yes, they offer seating and have restrooms available for customers.
What is the address and contact information for Dairy Queen (Treat) in Schaumburg?
The address is 520 S Roselle Rd, Schaumburg, IL 60193-2926. You can contact them at +1 847-923-9233.
Where can I find pizza near Dairy Queen (Treat) at 520 S Roselle Rd?
Mario's Homemade Style Pizza is a nearby pizza restaurant where you can enjoy delicious pizza close to Dairy Queen (Treat).
Are there any hair salons near Dairy Queen (Treat) for a visit before or after your ice cream?
Yes, several salons like Zig Zag Hair & Makeup Studio, Hair By Priscilla, Julianne's Salon & Spa, and Hair by Olivia are nearby for your hair care needs.
What options are available nearby for quick meals or fast food besides Dairy Queen (Treat)?
Nearby fast food options include McDonald's, Jimmy John's, and another Dairy Queen location, providing convenient meal choices.
Are there any nearby medical facilities or pharmacies close to Dairy Queen (Treat) in Schaumburg?
Yes, Walgreens pharmacy, NCH Schaumburg Outpatient Care Center, and several doctors and medical specialists are located nearby for your healthcare needs.
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