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McDonald's

3.6
(1,382 reviews)

Business Details

1500 W Main St (US Rte 50), Salem, IL
62881, United States
(618) 548-2513
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 W Main St (US Rte 50), Salem, IL
62881, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1500 W Main St (US Rte 50) in Salem, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,382 reviews
5 stars
504
4 stars
305
3 stars
266
2 stars
126
1 star
181
  • WD
    wes D
    Aug 21, 2026
    5.0
    The management team and crew members went above and beyond for my daughters birthday party. I have stage 4 cancer and wasn't able to throw her a party and they told me not to worry about it they would take care of it. My daughter is in foster care and we have our visits there. So McDonald's employees know us pretty well. Thanks again to all that made my little girls birthday very special.
  • DS
    Daniel Salzman
    Jul 25, 2026
    5.0
    Exceptional service. Paige went above and beyond to make sure our order was perfect. I heard the employees addressing customers by name and taking the time to address concerns fully. There were sweet scrapbook pages hung on the wall behind the register with pictures of customers celebrating the seasonal drinks. Some customers were wearing Filet of Fish shirts. All of this is to say, I was pleasantly surprised by the warm community feeling at this restaurant, and it seemed like everyone really cared.
  • SW
    Sandy Webb
    Jul 16, 2026
    1.0
    We ordered double fish sandwich and drinks. Only one piece of fish even though I was charged for two. It's not the first time order was messed up, just didn't complain before.
  • K
    koi -
    Jul 13, 2026
    1.0
    The employee with the double braids and septum piercing who usually works the first window in the mornings (usually on weekends) really needs to improve her customer service. Every time I pull up to the speaker, she greets me by bluntly saying, "What do you want?" instead of offering a friendly welcome. I also frequently use the mobile app, but she never asks if I'm using it or if I have a code, which is something other employees consistently do. When I get to the window and ask for my receipt, she acts like it's an inconvenience. Today, she abruptly flung the window open because I interrupted her conversation she was having just to ask for my receipt. It felt like I was bothering her by expecting basic customer service. Customers shouldn't feel like an annoyance for asking an employee to do their job. Every interaction I've had with her has been unpleasant, and I hope management addresses the issue.
  • CC
    Casey
    Jun 28, 2026
    1.0
    I swear, for a small town you'd expect better speed of service and quality of food. However, McDonald's isn't serving that. I tried to order curbside, and it said the food was ready, but it took like 10 minutes for a staff member to expedite my meal! Not to mention how the food was extremely cold and very bad-tasting. McDonald's could be WAY better, but it sure isn't.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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