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McDonald's

3.1
(1,275 reviews)

Business Details

2622 Charles St, Rockford, IL
61108, United States
(815) 397-2772
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2622 Charles St, Rockford, IL
61108, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2622 Charles St in Rockford, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,275 reviews
5 stars
372
4 stars
226
3 stars
232
2 stars
110
1 star
335
  • NG
    Nicole Gelander
    Aug 20, 2026
    1.0
    No stars anymore. This location used to be one of the best back in the day. Its gone downhill within the past few years. I typically wouldn't waste energy or time to give a review unless it was a great positive experience but just as recent as today was the craziest ever!!! Customer service is the worst. Employees screaming at you out the get go...insanity!! Like, who are they hiring?! Ya'll dont have ice cream on a normal summer day could be an issue, but at least give a nice warning...initially put that out there on the menu or just train your workers how to explain it in a nice friendly customer service fashion. Yelling at people, and I quote, " NO ICE CREAM!", is no way shape or form professional. And then an explanation from a mngr sayin, " oh he just loud..." lmao, completely unacceptable on your behalf. Hire whomever, trust there are plenty decent people out there who are willing to work with good customer service skills and actually need a job and take pride in work. Its just a joke and a half here. Never going back ever again, sadly, but oh well. Good luck.
  • AB
    Andrew Basham
    Aug 14, 2026
    1.0
    Make sure you get the right order. They can't even read the sticker on the food. Then I tried to call. 7 times. No answer. Had to throw the order in the garbage. Pork makes me sick! Egg and cheese brisket ordered and received a big chunk of sausage in top. Can't contact them for refund or credit. Go to another store for your own safety!
  • KU
    Karen Utech
    Jul 26, 2026
    2.0
    One lane moved 4 cars thru and I was not acknowledged i the outside lane. Ordered at the window finally but order was missing stuff when we got home.
  • CW
    Cynthia Wiggins
    Jul 24, 2026
    1.0
    Went to the Drive thru to place my order Only to get "Go head with yo order 🫪 I will not be greeted in such manner when I'm spending my money.
  • DP
    Daniel Perez
    Jul 9, 2026
    3.0
    they always take a long time to give you your food in the drive thru

Frequently Asked Questions About McDonald's

What are the hours of operation for dine-in at McDonald's on Charles St, Rockford?

McDonald's on 2622 Charles St, Rockford is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through at McDonald's is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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