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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(694 reviews)

Business Details

4105 Charles St, Rockford, IL
61108, United States
(779) 774-4090
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockford, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4105 Charles St, Rockford, IL
61108, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4105 Charles St in Rockford, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
694 reviews
5 stars
296
4 stars
126
3 stars
71
2 stars
46
1 star
155
  • TF
    T Flowers
    Aug 29, 2026
    1.0
    Today I ordered through the Dunkin App like I always do. I got to the Charles street location at around 3:15 p.m. There was a young woman with glasses and red hair that had an attitude. She told me to pull around to wait for them to bring the food out. Then she hurriedly turns around. So before I pulled off, I asked if they could put napkins in my bag. As I pull around, I parked near the back door. Because from previous experiences, they normally come out from that door when customers are waiting for their orders. Once she comes out, my music is blasting and I see that she's talking to me, so I turned down the music and she tells me next time park near the front door so they'll know where I am at. She had a very nasty attitude with the way she spoke to me. When I looked at the bag. It was crumbled, the napkins were balled up and her hair was in the bag. This isn't the first horrible experience I have had with this young woman or any of the young women that work here. They always ball up the napkins and alway seem to be short, dismissive and have an attitude. I always order through the app so I don't have to experience their disrespectfulness and yet they manage to still be unprofessional while handing out food. I didn't think to take a picture of the bag because I was going to ignore it. But I am beyond exhausted with these young people having an attitude at work and the carelessness.
  • MW
    Mz. Re Williams
    Aug 10, 2026
    1.0
    Everytime I go i regret it each and every time but I keep going
  • DH
    Dee Howard
    Jul 13, 2026
    5.0
    OMG! I got a vanilla long John. It was so fresh; soft!
  • BW
    Brianna Williams
    Jun 1, 2026
    5.0
    I love coming to this Dunkin. Despite living across town, I always prefer to come to this one. But I want to talk about one time particular I came in here. I was working for Uber Eats and the store was about to close. The girls there made sure everyone was taken care of and they were short staffed. They apologized for taking a while with the order. I told them that they were busy and just doing their job and it wasn’t an issue. Very respectful. As for the other times I come in, they’re quick. In and out. Love this location.
  • MB
    Misty Bergmann
    May 24, 2026
    1.0
    Hey Dunkin’ on Charles St in Rockford… this isn’t on your employees, but your equipment is a problem. The scanner hasn’t worked for awhile now and is literally held together with tape with exposed wires. The girl helping me was so sweet and tried multiple times—she did everything right. But your staff shouldn’t have to work like that. Please fix it ASAP.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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