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McDonald's

3.2
(772 reviews)

Business Details

1402 W Main Street, Robinson, IL
62454, United States
(618) 544-2859
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 W Main Street, Robinson, IL
62454, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1402 W Main Street in Robinson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
772 reviews
5 stars
219
4 stars
150
3 stars
163
2 stars
68
1 star
172
  • MM
    MillerTime
    Oct 20, 2026
    1.0
    I placed an online order with MY PHONE for my wife and nephew... They went to pickup our order but were refused service because MY PHONE was not with her!!! Our local McDonald's franchise decided to use geofencing tracking that tracks our phones and only starts making our order when THAT specific phone is within 3 miles of the restaurant!!! At no time was i informed that the phone that was used to place the order had to be with the customer when they arrived to pickup their order! My wife had to make a 28 mile round-trip in order to get our $40 order! We live 7 miles from town. So she went in and talked to the manager, who refused to listen to her and made her feel belittled. She showed the manager her order on phone and told her she did not make the order at 318 when the phone specifically said that on order and she wouldn't even look at the phone and basically called my wife a liar. Then said to her here's your order and wouldn't speak to her after that. My wife and I are very upset over it. The manager knew about the geofencing tracking that activated when my phone was within 3 miles, which is the distance they begin cooking your order! Therefore she intentionally lied to my wife and knew the order was placed well before she arrived the 2nd time with my phone! Horrible service and the manager is a horrible person who protected their geofencing secret at the expense of my wife and I! 28 round-trip miles to get my our food just because the wealthy owner chose to go with geofencing tracking instead of traditional online ordering the literally every other restaurant I've ordered online from uses! As customers we deserve an apology and coupons or free food for such poor and dishonest/secretive geofencing tracking and for my wife's complaint directly to the manager totally ignored in front of a dozen other customers because keeping the geofencing tracking secret means more than customer service/satisfaction at our local McDonald's! We were not aware of and weren't informed about the geofencing tracking at anytime! An employee accidently said we had to have my phone in order to receive our order... Another employee standing next to the manager quickly snapped at that employee and said 'who told you that'!!!??? So our local McDonald's puts their secret of geofencing tracking us above customer service and our personal expense of having to make two round trips so they can keep it a secret! If I would have been informed of the geo tracking during placing my order I would have given my phone to my wife and completely avoided the 28 mile round-trip to our local McDonald's that's only 7 miles from our home! Welcome to the dishonest and secretive geofencing tracking future customers! I was not aware until I asked Google AI why McDonald's needed my phone in order for us to pick-up our order!
  • CC
    Chris
    Oct 19, 2026
    5.0
    Came at 9 pm drunk mchicken was fire crispy as hell best mchicken in my life fries were fresh on point thank you blond lady polo at 9 pm great food would come again
  • JD
    Jill Dunahee
    Oct 17, 2026
    1.0
    Not a fan of the you put the order in the kiosk, and then to find out my order didn't go through until you pay, at that time no person was up by the register, stood there for 20 minutes, then someone came out asked what number, explained I didn't have one, she took my order, I paid and by the time I finally got my food was in there for 40 minutes, will only now wait in the long line for the drive through.
  • JC
    Jim Carroll
    Aug 10, 2026
    1.0
    Drive through is slower than Ketchup in a just opened bottle!!!!
  • JB
    Jessica Banks
    Jul 10, 2026
    5.0
    Half the time staff is rude. Everytime you will get cold fries. And the order isn’t correct half the time. Wait times are long. Don’t recommend this mc Donald’s.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1402 W Main Street, Robinson, IL?

McDonald's offers delivery every day from 5:00 AM to 11:00 PM.

Can I get my order through the drive-through at the Robinson McDonald's?

Yes, the drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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