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Baskin-Robbins

2.7
(66 reviews)

Business Details

3937 Sauk Trl, Richton Park, IL
60471, United States
(708) 481-8080

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3937 Sauk Trl, Richton Park, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3937 Sauk Trl, Richton Park, IL
60471, United States

Hours

Monday4:30 AM - 10:00 PM
Tuesday4:30 AM - 10:00 PM
Wednesday4:30 AM - 10:00 PM
Thursday4:30 AM - 10:00 PM
Friday4:30 AM - 10:00 PM
Saturday4:30 AM - 10:00 PM
Sunday4:30 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 3937 Sauk Trl in Richton Park, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

2.7
66 reviews
5 stars
18
4 stars
9
3 stars
6
2 stars
1
1 star
32
  • FW
    Frank Ware
    Sep 17, 2026
    1.0
    I brought my family out to try the new Biscoff ice cream flavor, but they had the doors locked and were only serving the drive-thru. Just as other reviews said, they had plenty of staff. I felt thoroughly insulted and will no longer be doing business with this location.
  • LW
    Lee Wells
    Sep 13, 2026
    1.0
    I ordered 4 quarts of ice cream online, back in July. When I arrived they hadn't made them because their online account is not accurate. They did not have even 1 of the 4 flavors I ordered. They wanted me to pick from flavors They wanted to sell. I just asked for my money back $49 they said I had to go through the website to refund. I did the process through the website and now 2 months later I have not received my refund. The owner/ store manager called me once and said he would call me back but never has. I am not from Chicago so I couldn't just come back in to their location. I would stay away from this location their are plenty of others to choose from. Close them down they don't deserve to be in bussiness!
  • AA
    aly
    Sep 1, 2026
    1.0
    (Chicago Rd location is much better!!) 0 stars. I’ve always hated this location but this last experience really took the cake. I asked if I could have a strawberry shake and the person over the speaker quickly said “we don’t have strawberry” (how?) and so I then asked “okay, could I have a vanilla-“ and the guy literally YELLED NO at me before I could even finish. Never have I ever had someone in a drive through yell at me for NO REASON, this is the worst location EVER and I’ll literally never give you all money again. Idk how this place is still open after being horrible for so many years
  • BR
    B. R.K
    Aug 23, 2026
    1.0
    I find this location, absolutely wild! First of all, they really hate selling stuff. I went on a Saturday night at 8:30 and the doors were locked leaving only the drive-through. Not a huge deal. I go through the drive-through, and the car in front of me, I can hear them order a drink to only hear the employee say we don’t have vanilla ice cream. What ice cream shop doesn’t carry vanilla. Also, I would think that would be the base for a lot of drinks made. Then it was my turn, they didn’t have the flavor of ice cream that was posted on the Baskin-Robbins app. First, it’s kind of weird that you would promote an item for sale that you don’t have. Whatever, so I drove away. I’m not sure what happened to the car behind me in the drive-through, but they ended up driving away too with nothing. Like what are they even selling? Though they do get five out of five stars for disappointing people.
  • BB
    Baxximus
    Jun 6, 2026
    1.0
    Ordered online when I got a sweets craving. Get to the drive thru order something for my Roomate they don’t have what they want. Get something else instead. Pull up to the window they don’t have my order. So now I get my Roomate what they don’t want out and I don’t get what I want. Guy at the window tells me to contact them for a refund. I initiate contact with them. Never have received my refund. First and last time going to this establishment. All over lack of refunding my item they never gave to me. 0/5 stars if I could

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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