When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Prospect Heights E Rand Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
If I can give this place zero stars, I would. We ordered garlic parmesan classic wings and tenders and the hot honey tenders. The garlic parmesan wings and tenders were literally just the chicken with sprinkled parmesan cheese. The tenders were so salty that it was unbearable to eat. Also, the garlic was completely missing. We asked the store employee why it looked like that and why there was no garlic flavor, he told us the employee who made it forgot to toss it. Then 5 mins later, he comes back and has a different story, that in fact it how they make the garlic parmesan wings/tenders. He asked us what do we want? I said a refund on those specific wings as it was not at all what we ordered. He gets his manager on the phone and the manager says that they will give us a refund but only for the left over...mind you we only ate it because we didn't want to say anything to not cause problems. However, after trying the tenders and seeing that they were not edible, I voiced my dissatisfaction. They refunded us $14. Our total was $90. The rest of the order was fries. They made us leave the leftovers and then they tossed it in the trash right in front of us. See pics for proof. The Pic with the combo is the leftover.
P.S. The hot honey tenders also had literally nothing but salt and Cajun seasoning. And the fries tasted moldy. I didn't even mention that because they made it clear they didn't care. Oh and when I asked them if they had ketchup for the fires, he said we are out. This is 2pm on a Sunday. No wonder there was nobody in there and the kitchen looked like nothing had been used.
Very disappointed.
LL
Lisette
Aug 18, 2026
5.0
Come here Monday nights on a weekly basis and the guys closing are always great. Food made on time and always fresh. Good vibes too!
SB
Susan Beckman
Jul 25, 2026
3.0
First time at this location. We placed our order ahead in the app. We ordered chicken sandwiches — garlic parmesan and spicy Korean Q — with fries. Good food for a great price. We decided to dine in when we got there. The staff was friendly but the service was extremely slow. We were the only ones in the store and there was only one delivery order ahead of us. We waited a good 15 minutes in the store, not including the time we drove after placing the order on the app, for it to be ready. Plenty of seating but half the tables were dirty. If we come back to this location it would be for carry out only.
OO
O'Brien
Jul 13, 2026
5.0
Olga was incredibly welcoming and enjoyable to talk to, offering many helpful suggestions that made deciding what to order much easier. The food we received was delicious and arrived hot. This was a significantly better experience than the Wingstops I've been to in Chicago.
SB
Stephanie Backman
Jun 14, 2026
2.0
Ordered from the particular store 3 times and our order has been wrong 3 times!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Prospect Heights E Rand Rd?
Wingstop Prospect Heights E Rand Rd is open daily from 10:00 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Prospect Heights offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options. You can order online through their menu URL.
Is there a drive-through service available at Wingstop Prospect Heights?
No, Wingstop Prospect Heights does not have a drive-through service; it is closed for drive-through every day.
What payment methods are accepted at Wingstop Prospect Heights?
They accept major credit cards including American Express, Discover, MasterCard, and Visa.
Where is Wingstop located in Prospect Heights?
Wingstop is located at 1312 E Rand Road, Unit 1, Prospect Heights, IL 60004, United States.
What types of wings and flavors can I order at Wingstop Prospect Heights?
Wingstop offers over 11 iconic wing flavors including Lemon Pepper and Original Hot, along with boneless wings and tenders, paired with seasoned fries and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
Can I pick up my order in-store at Wingstop Prospect Heights?
Yes, in-store pickup is available daily from 10:00 AM to 1:00 AM.
What nearby places can I visit around Wingstop Prospect Heights?
Nearby places include Jet's Pizza for more food options, Tip Nails for beauty services, and The Great Frame Up for gifts and crafts.
Is there a car wash service near Wingstop Prospect Heights?
Yes, Everclean Car Wash is near Wingstop Prospect Heights, making it convenient to get your car cleaned before or after your meal.
Are there any entertainment or leisure spots close to Wingstop Prospect Heights?
Elsie's Place, a casino, cafe, and sports bar, is nearby and a great place to visit for entertainment after enjoying your wings.
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