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McDonald's

2.9
(1,904 reviews)

Business Details

2 Engineer Road, Pontoon Beach, IL
62040, United States
(618) 797-7924
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Engineer Road, Pontoon Beach, IL
62040, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2 Engineer Road in Pontoon Beach, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.9
1,904 reviews
5 stars
442
4 stars
309
3 stars
332
2 stars
206
1 star
615
  • MW
    Mike WWebb
    4 days ago
    5.0
    Huge shout out to alica(sorry if I spelled it wrong), and i forgot the other girl with glasses and the on duty manager for today around 130pm give them a raise they went above and beyond find the toys my kids were really looking for and I even forgot my drinks and they went above and beyond again to bring them to us. Thank you again.
  • MW
    Michaelx Whitehead
    Oct 3, 2026
    1.0
    By far one of the worse locations in the area. Staff is rude and poorly trained, food is hardly ever fresh and has a 15min wait regardless. Portion size is a joke. Fries never full and drinks always have space from the lid as if they took a sip.
  • AA
    AmySue2549
    Sep 29, 2026
    1.0
    We went through the drive-through; it took forever. I was using my phone to tap... the worker just grabbed it and walked away. No explanation, no. I have to go over there to tap. Just grab and off she went. Then, when she was making our Refresher drinks, she put strawberries in my mango pineapple, which is wrong, so she grabbed a spoon and, with her fingers and the spoon, scooped them out, putting her fingers in my drink and all over the berries and putting them in my friend's drink. YUCK!!! Then the fries were cold, of course. I totally wish we'd gone downtown instead!!
  • CB
    Crystal Brown
    Sep 22, 2026
    1.0
    I know good food is hard to come by late night, but our order was especially trash last night from 11:30pm to midnight. We were missing a sandwich, they had no cookies, two people ordered bacon quarter pounders but got no bacon, my McCrispy chicken patty didn't even cover half of the bun and was burnt, the bread was burnt, and the sandwich had 2 tablespoons of mayo on it; our fries were uneatably cold, and we waited nearly 30 minutes for this terrible experience, 15 of that at the window. What were we waiting for to get all food was cold?! I expect nothing from this post because McDonald's never makes it right for the customer anymore. We hadn't eaten at McDonald's in a very long time. This is why. McDonald's is wondering why they're losing revenue. This is why. We won't be back!
  • SS
    SavagelogisticsInc
    Sep 21, 2026
    1.0
    After completing a 14hr shift driving my semi, I placed a MOBILE order and walked to this location. I was denied service at the drive thru window even though I told them that I drive a semi and I can’t pull through the drive thru. They were on their phones and couldn’t be bothered. I walked to Taco Bell window and they served me. Well done McDonalds

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2 Engineer Road, Pontoon Beach?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service every day of the week, 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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