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McDonald's

3.1
(1,297 reviews)

Business Details

960 W Reynolds St, Pontiac, IL
61764, United States
(815) 842-3620
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
960 W Reynolds St, Pontiac, IL
61764, United States

Hours

Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 960 W Reynolds St in Pontiac, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,297 reviews
5 stars
346
4 stars
228
3 stars
252
2 stars
136
1 star
335
  • AD
    Amanda Durham
    Oct 4, 2026
    5.0
    I dont typically go to McDonald's, but today i did and the food was fresh and hot and everything ordered was correct. The service was wonderful, when the pie was ordered a gentleman came out to inform us it would be 4 more minutes and offered something else. I enjoyed my experience i would even come back..
  • RC
    Rich C
    Sep 19, 2026
    1.0
    There's no gd playback. Why the internet lying to me?
  • SS
    Scott Short
    Sep 12, 2026
    1.0
    They can't ever get an order correct. And then they act like it's your fault. Worst staff at any McDonald's I've ever been to. Do yourself a favor and go somewhere else.
  • MK
    Marsha Kesler
    Sep 5, 2026
    3.0
    Waited in pickup spot for 15 mins, had to go in to get my food. Was told I didn't push "I'm here" button according to my app it was pushed it said will be brought out in 2 to 5 mins.
  • LT
    Laura Thompson
    Sep 2, 2026
    1.0
    Today at breakfast, I was told the grills weren't working, but I could order pancakes. How do you make hamburgers without a grill or was this just to screw with breakfast customers? I think rhey are understaffed and have a high turnover...and today no grill cooks ahowed up.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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