We're Bob & Ringo's Grill & Smokehouse, and we've been a premier barbecue restaurant here in Pontiac, IL, since 2021. Our menu includes a variety of home-style items made to order, offering hand-ground burgers, hand-cut fries, and smoked barbecue. We started this business to provide our community with a family-friendly restaurant and event center for parties and celebrations with exceptional catering services. We're looking forward to growing our business to continue to serve Pontiac and the surrounding areas. We'd like to personally invite you to stop in today for delicious ribs, wings, pulled pork, salads, brisket, and so much more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.