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McDonald's

3.5
(900 reviews)

Business Details

12501 S Route 59, Plainfield, IL
60585, United States
(815) 577-0133
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12501 S Route 59, Plainfield, IL
60585, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12501 S Route 59 in Plainfield, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
900 reviews
5 stars
352
4 stars
181
3 stars
111
2 stars
59
1 star
197
  • LL
    Lenobia
    3 days ago
    1.0
    They ALWAYS get orders wrong it don't matter if I come there or order off doordash. Something is always wrong with my order. This branch is trash. All the managers are lazy and don't give a dam. The only manager that is worth anything here is Leo and he can't just work every shift and do it all himself. All the other managers are trash, you try and talk to them about your order being wrong and they get an attitude, especially that Asia or Jasmine manager idk I can't remember her name. Yall keep saying "thanks for letting us know" but why haven't yall addressed any complaints?
  • TW
    Tyler Westerman
    Aug 23, 2026
    5.0
    if ima be real, good customer service dosent really fase me. Is what i told people until i came to this mcdonalds. My boy Chris in the drive thru is an absolute goat. 10 in the morning and he has the best attitude for this early in the moring give the goat a raise. love you chris🫶
  • JJ
    Justin
    Jul 27, 2026
    1.0
    Worst service of all time. 2 days in a row i order my food at 5am on the app when they open and they just let me sit outside for 15 minutes before finally coming to the window and saying we are closed and acted like im the idiot for wanting some service. Ive never left a review anywhere in my life but felt like these clowns deserve this negative star rating.
  • TK
    Tony Kowalski
    Jul 23, 2026
    1.0
    The 1 star is because it's still labeled as a tacobell on Google. It's annoying that I went out of my way for tacobell only to arrive at a McDonald's.
  • NN
    Nerka
    Jul 23, 2026
    1.0
    Horrible customer service on the morning shift. You have to tell her five times your order for them to get it right

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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