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Susan Keller
Sep 13, 2026
This location specializes in incompetence. I drove up to the drive thru window to pick up a mobile order for four people. The girl hands me a single brown drink. Then another. Then another…um, I’m out of cup holders? Could I maybe get a drink carrier? Later at home we discovered that no more than one of the brown drinks was correct: root beer (not marked). There’s some kind of coke, but not the diet I ordered. There’s something like a Dr. Pepper, but it’s not Dr. Pepper.
Then she hands me the happy meal…I later realized I never got the juice box. Finally, she hands me a bag of food and says, “there you go!” The single bag didn’t feel right, so I’m thanking my lucky stars that I investigated before driving away. I ordered three meals, and the bag contained zero fries. I waved the window open and someone in the background asked if it was three medium fries… I mean, the answer to that question is yes, but why do YOU not know? Given the drink snafus discovered later, I should have known better than to think the forgotten fries would have been the only problem with this order.
I might not even be posting this review if not for the fact that I have received screwed up orders more often than not here. Why do I keep going back? I’m an idiot, I guess! But it’s the closest to my home, and I figure I have the best chance of bringing warm-ish food to my kids if I pick it up here. It’s disappointing and frustrating that the only recourse seems to be leaving a Google review!
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Samantha Lopez
Aug 29, 2026
Very disappointing experience at McDonald’s. Raid, who identified himself as the manager, took my order at the drive-thru. I clearly ordered three hash browns, a Sprite, and hotcakes, and he repeated my order several times. When I received my food, the hotcakes were missing. Instead of correcting their mistake, I was told I had to drive all the way around and get back in line because there were other cars waiting. I asked for a manager, and Raid said, “I’m the manager.” That made the experience even worse. If you’re the manager, you should lead by example, listen carefully, take accountability, and fix your mistake without inconveniencing the customer. Raid, clean your ears, improve your listening skills, and do better. Customers shouldn’t have to waste more of their time because you failed to listen after repeating the order several times.Very disappointing experience at McDonald’s. Raid, who identified himself as the manager, took my order at the drive-thru. I clearly ordered three hash browns, a Sprite, and hotcakes, and he repeated my order several times. When I received my food, the hotcakes were missing. Instead of correcting their mistake, I was told I had to drive all the way around and get back in line because there were other cars waiting. I asked for a manager, and Raid said, “I’m the manager.” That made the experience even worse. If you’re the manager, you should lead by example, listen carefully, take accountability, and fix your mistake without inconveniencing the customer. Raid, clean your ears, improve your listening skills, and do better. Customers shouldn’t have to waste more of their time because you failed to listen after repeating the order several times.