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McDonald's

3.7
(846 reviews)

Business Details

1032 N Northwest Hwy, Park Ridge, IL
60068, United States
(847) 823-0700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1032 N Northwest Hwy, Park Ridge, IL
60068, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 12:00 AM
Saturday4:00 AM - 12:00 AM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1032 N Northwest Hwy in Park Ridge, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
846 reviews
5 stars
372
4 stars
160
3 stars
120
2 stars
50
1 star
144
  • AA
    A
    6 days ago
    2.0
    Come here a lot. Went through the drive through. I ordered a big mac with no cheese and extra Mac Sauce, fries and a mcchicken. I was given my order but i wanted to check it before pulling away from the drive thru window. Good thing i did because my big mac had cheese on it. I told one male worker there at the window. He took it back. Came back with another big mac. I checked it again to make sure it had no cheese and it had extra mac sauce. Low and behold, no cheese on it BUT they put little to no mac sauce. And i paid extra for extra mac sauce. I tell the same male worker at the window that they made it wrong again and to look at it. He doesnt even take it from me, just stares at me and says "thats how big macs are made." Then i say, no my big mac wasnt made right it has like no mac sauce and i ordered extra. He gets frusterated with me, raises his voice and yells at me saying "well what did you expect, thats how big macs come." Like WHAT. You didnt even look at my big mac to see it has little to no sauce and im trying to show you and your telling me thats how its made..i ordered and paid extra for Extra mac sauce and the second one you gave me (after messing up the 1st one as well) doesnt even have any mac sauce at all..then you tell me theres nothing wrong with it without even looking at it... at this point i tell him, dude i dont even want to talk to you. Get out of my face with your terrible customer service and get your manager or supervisor. Luckily the manager or supervisor (male wearing blue) took very good care of me apologized for everything and said he would oversee my big mac being made correctly just the way I ordered it. He came and gave it to me personally and even threw in something extra for my troubles. Thank you for taking care of me. Low stars because of the experience with the worker there and my big mac being made wrong TWICE and being told theres nothing wrong with it without even taking it from me and looking at it....
  • LD
    Lorrie Domin
    Sep 25, 2026
    3.0
    The fries were all cold. Staff seemed confused about order. The line was long and we orderd in the App.
  • TT
    tenascin
    Sep 8, 2026
    4.0
    This place is nice and clean. The food is hit or miss (either warm and fresh or cold and hard and/or dry). The workers are very nice
  • CW
    Cydaney Whyte
    Sep 4, 2026
    1.0
    I recommend going to the McDonald's location on River Road in Des Plaines over this one. I went to this location 2 hours prior to closing, and the drive-through workers made it feel like I was being an inconvenience to them. When I asked the person over the intercom for clarification on the meal sizes for the nuggets, he seemed upset that I didn't know the information off the top of my head. In addition to that, he never clarified/ asked if I wanted any sauces with my meal. After pulling up to the second window to pay, the girl at the window did not offer me a receipt as she turned away. I was trying to get her attention to ask for my receipt, but I guess she didn't hear me. ( I watched her throw out a big pile of receipts as this was happening) When she came back, I asked for my receipt. She told me she had just thrown it out, and when I asked if it could be reprinted, she said no. To make an already bad visit worse, when I arrived home and opened my bag, the fries that I had ordered were stale, and the nuggets were SLIGHTLY warm. I don't live far enough for my meal to almost completely cool down, so I'm not sure it was prepared correctly. I'm not sure if this is common practice for McD's, but it was not a pleasant experience. If you want McDonald's that is fresh and has good customer service, I again urge you to go to the one on River Road in Des Plaines. I've purchased the same order there; they have never made me feel like a burden for asking for basic things, and they also made sure to ask if I wanted any condiments with my meal. Bonus points for actually serving fresh food. I understand that the idea of this chain is fast food, but I don't think that should affect or compromise the quality of their service.
  • RR
    Ronnie
    Sep 2, 2026
    1.0
    Nobody is gonna attend you and the order shows up as serving now but they wouldn't have started cooking yet. Absolutely worst

Frequently Asked Questions About McDonald's

What are the regular in-store hours at McDonald's in Park Ridge, IL?

The McDonald's in Park Ridge is open from 4:00 AM to 11:00 PM on weekdays and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday; from 4:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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