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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(421 reviews)

Business Details

801 East Dundee Rd, Palatine, IL
60074, United States
(847) 874-7015
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palatine, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
801 East Dundee Rd, Palatine, IL
60074, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 801 East Dundee Rd in Palatine, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.1
421 reviews
5 stars
156
4 stars
53
3 stars
32
2 stars
23
1 star
157
  • CR
    Christina Rodriguez
    Oct 7, 2026
    1.0
    I have been a long time customer of DD and used to get my coffee at this exact location until I moved out of Palatine almost a year ago and into Schaumburg. I order my coffee at every Dunkin I go to exactly the same. It's not some special recipe, I just want and order it a specific way and add two different flavoring which I'm charged extra for. Every so often it isn't made right, especially when they seem to hire new people at this location. In the past I've called Judy the manager who is no longer working at this location and she always addressed it with the new hires making sure it's made exactly how it's ordered and I order through the app so there's no confusion. Recently I was in Palatine and ordered from there and again it was terrible and nothing like what I ordered. I called and that's when I found out Judy no longer manages this location. I ended up speaking with the new manager who was so rude and had asked me why do I order from this DD if they have an issue making it. I told him really is that your concern instead of addressing the issue? Do you think it's wise to tell a customer they really shouldn't order from here? He was absolutely so ignorant and rude I couldn't believe I was talking to a manager. At this point I will not go to this location anymore and it's a shame they moved Judy somewhere else because it you no longer have a manager that actually cares about customer service.
  • JM
    Juan Montoya
    Sep 18, 2026
    1.0
    Fui a comprar un Caffe medium hot decaf with four creams to sugar y medieron un caffe con pura leche y con agüa Blanco Blanco No le pusieron caffe.es muy mal servicio. Y no es la primera ves llame a pasado muchas mas cosas. Y tanbien en otra occasion compre un cono con nieve y el cono no servia estaba vien duro y tieso. que lo tire.y le dije a la muchacha y nada mas me cobro la nieve. Ese no es un buen lugar no lo Recomiendo!!! White coffee picture 🥛
  • RM
    Rebeca Munoz
    Aug 29, 2026
    1.0
    The worst place to go to. the customer service is horrible. The manager barely understands your order.
  • NA
    Nancy Alvarez
    Aug 26, 2026
    2.0
    I went inside to pick up my mobile order as there was a long line at drive thru. My order was ready but when I asked for a straw the guy just said "they're over there" and turned away from me. When I got to my car (had also ordered a bagel) I realized I wasnt even given napkins inside my bag either. Not to mention the bagel was just plain hard to bite, not toasted.
  • LH
    Lisa Hazel
    Aug 6, 2026
    1.0
    Liar liar liar was told I had a remake then tried to charge me then said he didn’t want to serve me because the issue “wasn’t his fault” going to corporate on this one.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' store in Palatine, IL?

The Dunkin' store in Palatine, IL is open from 4:00 AM to 11:00 PM Monday through Saturday, and from 4:00 AM to 10:00 PM on Sunday.

Does Dunkin' in Palatine offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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