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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(269 reviews)

Business Details

231 W Northwest Hwy, Palatine, IL
60067, United States
(847) 221-8170
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palatine, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
231 W Northwest Hwy, Palatine, IL
60067, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 10:00 PM
Friday4:00 AM - 10:00 PM
Saturday4:00 AM - 10:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 231 W Northwest Hwy in Palatine, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
269 reviews
5 stars
119
4 stars
48
3 stars
27
2 stars
14
1 star
61
  • RS
    Reyna Sanchez
    Jun 5, 2026
    1.0
    People are very snappy rude I ask them for a sugar donut and the guy told me in a rude way dd don't sale it! This was my first time I buy coffee here and my last one I just get a job close to this location but the way is this people in this location I better buy my coffee somewhere else.
  • MF
    Mailing Fernanda
    Jun 5, 2026
    1.0
    I have been coming to this Dunkin’ for about a year and a half because it’s the closest location to my home, and I order Dunkin’ almost every day, about six days a week. The reason for this review is the customer service from one particular employee at the drive-thru. Today, while I was still waiting for my coffee, she rushed me to hand over my card to pay. When I politely asked for a moment, she responded by asking why I didn’t have my payment ready before entering the drive-thru. I found that comment rude and unprofessional. What makes this even more frustrating is that I was charged for whipped cream on my coffee and didn’t receive it. Mistakes happen, but the attitude and lack of courtesy are what really stood out. I actually stopped coming to this location for about six months because of similar experiences and started going to a farther Dunkin’ instead. I recently decided to give this location another chance because it’s so close to my home, but after today’s interaction, I won’t be returning.
  • LR
    Leo Roth
    Jun 3, 2026
    1.0
    Last few times asked for bacon I’m given sausage twice in a row. Going to try another location.
  • AM
    Alex Mendez
    May 15, 2026
    1.0
    My order from the get-go wasn't right everything was wrong had a doughnut with a bite , personnel very rude, 🤮🤮
  • CR
    carlos rodriguez
    Apr 30, 2026
    1.0
    I’m from out of town going to different shop for my work. I went to the drive thru for my breakfast trying to order my sandwich and drink. The lady didn’t have any patience “are you done” “that’s it? Pull up to the window” I wasn’t even done ordering. Cuts me off mid sentence while I was ordering. I came inside to talk to the manger and was met with the same attitude. Do better and treat you’re customers with respect instead of flat out ignoring someone when they speak up about one of you’re employees.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Palatine, IL?

Dunkin' in Palatine is open Monday to Wednesday from 4:00 AM to 9:00 PM, Thursday to Saturday from 4:00 AM to 10:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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