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McDonald's

3.5
(989 reviews)

Business Details

2890 Rt 34, Oswego, IL
60543, United States
(630) 554-2858
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2890 Rt 34, Oswego, IL
60543, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2890 Rt 34 in Oswego, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
989 reviews
5 stars
370
4 stars
217
3 stars
161
2 stars
62
1 star
179
  • NJ
    Nesha Jones
    Jun 25, 2026
    1.0
    This location used to be good but now there are long waits and the food isn't hot when you receive it.One of the managers who is an older lady is very combative.
  • BW
    Brad Wysoglad
    May 27, 2026
    1.0
    This is the worst fast food staff I have ever seen. I ordered my food on the app and arrived 10 minutes later. Apparently there was a glitch because they didn't have the order. I showed my email receipt and the manager came and looked at it and said I went to the wrong McDonald's. So I left to drive to the McDonald's that she said I ordered from and realized that she lied and I came back. Showed her the receipt again with this location's address and she started arguing with me and telling me it wasn't her fault that I was sent away. She then started telling me that she didn't have my order and wasn't going to make it even though I showed her my receipt and the McDonald's charge on my bank app. She starts arguing with me and is holding my phone trying to show me that I didn't order food, even though I showed her the receipt and the back charge. Obviously at this point I started to get snappy. I had 3 kids waiting in my car on a hot 85° day where I had to burn gas to keep them cool. I said "can't you just make me my food" and eventually she had me reorder. It has been 20 minutes since I've placed my order at this point. They take another 5 minutes to make it and half of it is wrong. I ordered no sauces and an extra patty on my double quarter pounder and it is missing the extra patty and it has extra sauce instead of no sauce. They get two other burgers wrong too. I check my order at the front counter where they hand it to me. I knew not to trust the order. When I show that it is wrong the manager is giving me more attitude as if I did something wrong. She then tries to take away the food from me at which point I have to grab it out of her hands. You're not going to make me wait 25 minutes and take away my food. She eventually comes back with a second attempt at the order and the double quarter pounder is wrong again. I open it at the front counter but they just ignore me. I wait there for another 10 minutes and they only finally come back because other people are at the front counter waiting. A different employee shows up and asks what is wrong. I show her my receipt and explain the problem. 5 minutes later they give me a double quarter pounder with sauce and no extra patty. Wrong 3 times in a row. I stand at the counter trying to get their attention and they are just ignoring me. I'm not making a scene or yelling, I'm certainly giving attitude at this point though. The manager eventually picks up the phone and says that she is going to call the cops if I don't leave. So, whatever, I leave. I never got my correct order and I was there with my kids for over 50 minutes. That's 3 hours and 20 minutes of life wasted because of their incompetency. To sum it up, the manager sent me to a different McDonald's, argued with me about my order that I had proof of, made my order wrong 3 times in a row, purposely ignored me, threatened to call the police on me, and never actually gave me the correct food. This happened on 5/26/26 around 2:20.
  • RG
    Ronald Griffin
    May 14, 2026
    2.0
    McFood that will kill you
  • XA
    xavier alonso
    Apr 28, 2026
    1.0
    I had one of the worst experiences I’ve ever had at a McDonald’s, and I’m honestly still shocked. I went through the drive-thru at the Oswego location expecting a quick, normal order, but what I witnessed was completely unacceptable. While my drink was being prepared, I clearly saw a couple of employees handling it in a disgusting and unprofessional way — it looked like they actually spit in it right in front of me. I couldn’t believe what I was seeing. When I questioned it, they became extremely rude, dismissive, and acted like I was the problem. No customer should ever have to worry about the safety or cleanliness of their food, let alone be treated with that level of disrespect. This goes way beyond bad service — it’s a serious health concern. I left without taking the drink and won’t be coming back. Management seriously needs to step in and address what’s going on at this location.
  • DL
    Daniel Loose
    Mar 29, 2026
    5.0
    5 stars even my order wasn't correct. People make mistakes, however they took care of the situation with a smile and turned it in to a 5. Good job

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Oswego, IL?

McDonald's in Oswego is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

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