Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Waited over 50 minutes for my customers order, 30 of that was for fries alone while the employees behind the counter simultaneously goofed off and completed 5+ other orders before my customers. This forced me to deliver two cold burgers to someone when I’d have preferred to provide better service to someone paying me for it. The girl bagging the orders was polite and doing her job, everyone else was not.
I also observed two people waiting at the register for over 20 minutes without receiving assistance and they walked out due to this.
KM
Karl Mayer
May 13, 2026
4.0
Went here for dinner on a Tuesday evening. Service was fast and food was good. Spent a little more than I was expecting ($40 for burgers, fries, and drinks for 2 people), which was the only reason I didn’t give 5 stars overall.
GG
g
May 10, 2026
2.0
I have had nothing but bad experiences here. Placed an online order for just 1 milkshake, said ready at 555, didn't get it until almost 630. Staff will blatantly lie and say it's being made when it's not. Milkshake itself was barely blended, half melted, and overall mid. I used to love smashburger but the service here is not good with insane waits every time ive been here. I understand they get busy and can only work so quickly but there is just no organization nor sense of urgency
EP
Ezra John Pio
May 7, 2026
1.0
Whoever is the manager for Thursday nights they tell their employees to start cleaning up shop at 9pm every Thursday night. Employees got some weird attitudes towards their customers too, mostly the big chef guy.
BM
Beth McBride
Apr 25, 2026
1.0
This review is for the investors and management of this Smashburger in Orland Park. I just left there about ten minutes ago. While waiting at a cash register to place an order, of three employees, noone said hello or that they might take my order soon. When I requested assistance they told me they were busy. Actually, the restaurant saying is that they were in the weeds. I told them they needed to request more help from management. A tall full figured African American female told me I should help them cook the food. This is something your investors would be very upset about.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours of Smashburger in Orland Park?
Smashburger in Orland Park is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery every day from 11:00 AM to 9:30 PM.
Can I order Smashburger food ahead through an app?
Yes, you can order ahead using the Smashburger app available on the Apple App Store or via their online ordering links.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrance, seating, parking, and restrooms to accommodate guests with disabilities.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger serves vegetarian options and offers a children's menu to welcome families.
Are alcoholic beverages available at Smashburger?
Yes, Smashburger serves beer and alcohol along with coffee.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Panera Bread for coffee or bakery goods, Chipotle Mexican Grill for Mexican fast food, or explore the arcade and bar at Dave & Buster's for entertainment.
Is there convenient transit or fitness options near Smashburger?
Yes, you can find Anytime Fitness for workouts nearby, and various retail stores and services such as Toys"R"Us and Orland Park Currency Exchange close to Smashburger.
Brand Certified Facts from Smashburger
This information is certified by Smashburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: