Jimmy John's

Reviews

• MK

  Megan K

  2 days ago
  1.0
  I order from them often because I work in the area. The last 3 times, I have waited over an hour. After calling and being told it was “out for delivery”, they end up reassigning my order to Uber. I let it go once and even twice, but after 3 times waiting over an hour… I will not be giving them my business again. Awful.
• DD

  Dragonfly

  Apr 24, 2026
  5.0
  Always love jimmy John's this one is great totally recommend.
• VL

  Veronica Ledesma

  Apr 13, 2026
  1.0
  Do not ever come here in person or order through the phone or online. I waited 50 minutes for my order and it was STILL at the shop and haven’t left. I called at 12:30 today and called back at 1:10 to see the status of my order. They then told me that they were swamped and that they were still waiting for their delivery driver. Mind you I ordered it toasted #12, chips, and crispy treat. I told them to cancel my order since it would be no longer warm and by the time it would arrive be soggy. They didn’t even apologize or try to fix it the girl on the phone just hung up on me. Then last month try to order online and they didn’t even tell me they transferred my order to Uber Eats and the guy didn’t even speak English and knocked the door and left my food at the door and didn’t even wait for me. It’s better going to the story in tinley park.
• JC

  Jerry Connolly

  Apr 6, 2026
  2.0
  Need to change marketing away from Freaky Fast. It’s slow. Company needs to hold managers accountable. Bathroom was messy and staff couldn’t care less about the service level. I ended up leaving.
• JD

  John Donnahue

  Feb 13, 2026
  1.0
  I was told I’d have to buy a “better sandwich” than the Turkey Tom to get it toasted. That’s my favorite sandwich. It’s the best to me. Does that mean I need to spend more on a sandwich to get toasted? I offered to pay for the option and was still denied.