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Brand Certified

Chipotle Mexican Grill

3.7
(659 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
18W050 22nd St, Oakbrook Terrace, IL
60181, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:45 AM - 9:00 PM
Sunday10:45 AM - 9:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 18W050 22nd St in Oakbrook Terrace, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.7
659 reviews
5 stars
311
4 stars
128
3 stars
63
2 stars
38
1 star
119
  • PG
    Philip Gokmen
    Aug 27, 2026
    1.0
    male hispanic employee behind the register stopped In the middle of ringing me up, to assist the door dash driver who walked in behind me and then stopped to speak to another employee behind the counter before finishing ringing me out, and didn't even say excuse me. My Burrito sat on the counter for at least three minutes, and restaurant wasn't even busy. Also hardly any barbacoa in my burrito. Total Unacceptable service at this chipotle location.
  • DD
    Destinee
    Aug 8, 2026
    5.0
    I didn’t initially have a good experience. Unfortunately, everything I ordered was incorrect, and the serving sizes were disappointing. However, I called and spoke with the GM, Luis, and he completely turned my experience around. I really appreciate the level of care he showed in rectifying the situation. He was professional, followed through on his word, and provided excellent customer service. Thank you, Luis, for taking my concerns seriously and making things right!
  • JP
    Jennifer Paine
    Jul 24, 2026
    1.0
    Do people actually "work" here?!?!?! Oh sure....they have 3 to 5 people who are exceptionally stellar at standing around and talking and laughing with one another, but nobody there to actually do anything. Incredibly slow. Like, you have to try hard to be this slow. Then, when they do actually look up to give you a snotty, rude "do you need aomething?" They act as if you are bothering them and taking away from their social time. There's a Chipotle a couple miles down the road. I will be going there from now on wvwn though its out of my way.
  • JC
    Jack Callahan
    Jul 8, 2026
    3.0
    Food tasted good, but the employee really shorted me on chicken.
  • MR
    Majestic RotMG
    Jun 10, 2026
    1.0
    Absolutely vile workers. Did an Uber Eats order and they told me to wait for it. Waited 30 minutes and when I asked for an update they told me it was on the shelf. I was standing right there… dumb girl didn’t give it to me or tell me… I was trying not to rush them so I kept waiting’s. UNREAL. That’s not all either. Ordered 4 bowls, one with double chicken and 3 with steak. The steak was literally blackened from how dry it was and I kid you not they gave me like 5 pieces of it. The “double chicken” wasn’t even double chicken, was less than their normal scoop. Unreal, I’m going to be reporting this to chipotle corporate, BBB, and I’m doing a chargeback because screw this location. Cannot believe just how crappy this place got, used to be the only good location and now it’s run by people who have room temperature IQ.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 11, 2026Yext Knowledge Graph
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