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Dunkin' Zero
Brand Certified

Dunkin'

1.9
(126 reviews)

Business Details

15900 Cicero Ave, Oak Forest, IL
60452, United States
(312) 567-9212
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oak Forest, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
15900 Cicero Ave, Oak Forest, IL
60452, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 15900 Cicero Ave in Oak Forest, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

1.9
126 reviews
5 stars
22
4 stars
7
3 stars
3
2 stars
4
1 star
90
  • YG
    Yuliia Gi
    4 days ago
    1.0
    Very very badly Don’t even come here Is horrible service
  • RG
    Ryan Guerrero
    Aug 11, 2026
    1.0
    Terrible customer service and they cannot make a simple coffee order correctly. And then give you attitude when you ask to remake it correctly. Don’t waste your time with this location. The one on 136th and Cicero is so much better.
  • KS
    Karina Sanchez
    Aug 6, 2026
    1.0
    0 stars if I could. I buy dunkin everyday from a different location but I was running late and decided to stop by here. Well that was my mistake there, coffee was disgusting so I went back to get it remade. I already don’t feel comfortable asking to remake the drink but thought I would since the dunkin cups literally say “LOVE YOUR ORDER OR WE’LL REMAKE IT.” As soon as I come to the window, I hand my drink to the cashier on 8/6/26 at 12pm and this cashier just looks at it disgusted and walks away confused and brings back another employee. This Hispanic guy with glasses comes to the window (with the new drink remade in one hand and the old drink in the other) “umm… yeah so.. I don’t seee a difference? Not sure what else you want us to do” And the first initial rude guy is laughing and whispering to another employee. Not sure what is such a bad thing to get a thing as simple as a $6 drink remade. I asked the first initial rude guy what his issue was and his response was “sorry I thought you were a lady that called this morning saying she was coming in for a free donut”. For one, no that wasn’t me but that just shows these things bother these dunkin workers 🤣 I simply told them to just give me my money back and I’ll get a drink else where. Ridiculous DUNKIN staff, you’d think they were getting charged to remake a drink🤣 will never be back at this location. Please check on your staff cause according to these reviews, I’m not the only one who is saying this
  • KC
    Keisha Crawford
    Jul 29, 2026
    1.0
    No wonder they have the rating they have. My 1st time coming to this location and I ordered a pink pineapple lemonade and received the wrong drink and when I told the lady cashier, she doubled down on telling me that she was right and i didnt know the drink name. Mind you since the drink came out I've been ordering it. Instead she gives me a a dragon fruit refresher then tells me its a pink lemonade refresher, I didn't even want to waste anymore of my time seeing how this would be my last visit to this location terrible customer service.
  • ID
    Isabelle deane
    Jul 17, 2026
    1.0
    The food and drinks are obviously not the issue! Service is everything & I use to love going to dunkin before it moved its location but now you don’t even get greeted and when they hand you your drink and take your card your met with a blank face and no communication. Just handing your drink out the window while they stare at you until YOU notice to grab it.

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Certified August 16, 2026Yext Knowledge Graph
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