Beatrix is a neighborhood coffeehouse, restaurant and meeting place in Oak Brook and Chicago’s River North, Streeterville, and Fulton Market neighborhoods. The menu features healthy meets delicious options, and also includes an iconic coffee and pastry counter, including signature cookies and in-house bakery favorites.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.