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Business Details
About
RestaurantBarCoffee Shop
Beatrix is a neighborhood coffeehouse, restaurant and meeting place in Chicago’s River North, Streeterville, Fulton Market, Oak Brook and Loop neighborhoods. The concept was created by Lettuce Entertain You Enterprises’ Founder Rich Melman, Executive Partner and Divisional President Marc Jacobs and Chef Partners John Chiakulas, Rita Dever and Susan Weaver. The menu features healthy meets delicious specials, and is known for its in-house bakery and coffee bar, including signature cookies and baked goods.
Location
Hours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.