Sonic Drive-In

Reviews

• RR

  Ray

  Sep 25, 2026
  1.0
  I ordered in the mobile app at 12:46 got there checked about 12:55 order was supposed to be ready by 12:51. I know that a guess based on how busy. FOOD finally came out at 1:26??????? People on either side of me pulled in after I did placed their orders thru the speaker and BOTH got their food and left before I ever even got my order. At least 11 cars went past me from the drive thru. The person I talked to thru the speaker was totally rude and the person that brought food just didn’t really care. I leave and get about a mile down the road and looked in bag…completely wrong order. EVERYTHING was wrong, and I mean everything all the way down to the flavor Of Sundae! I call and the guy answered phone says “yep wrong order” at this point I’m a little more than mad but no way would I go back! But at least I know my food didn’t have spit in it or whatever else they did to it…because I got somebody else’s food! The poor person that got my real order got all of the nasty stuff!
• DC

  Doctor Creasy

  Sep 13, 2026
  1.0
  Three cars in the drive through. Few cars in the stalls. 47mins in drive trough just to order. Another 25 minutes to get food. They had many employees all hanging out at the tables and inside they had many more employees just hanging out. I dont know why they have so many employees doing nothing but 1 hr 13 minutes just to get my son a banana shake. Is not acceptable. I will not be back.
• WB

  William Batten

  Sep 12, 2026
  1.0
  Placed an order through the app yesterday. I checked in and waited, but my food never came. The screen went from the order being in the kitchen to going back to the order screen. I pushed the red button and waited several more minutes, but no response. Someone finally came to my window to "take my order" ... I told them I wanted the order I already placed and paid for. When my food finally came, it was incomplete and with a pure liquid shake. I asked for the rest of my food and a fresh shake. They remade the shake but ran out of mozz sticks. I asked for a refund for the mozz sticks (which were ordered separately, not in a combo). They sent a manager, "Kate" out. Kate was rather insistent that I replace it with fries. I didn't want fries, just a refund. Then she told me she couldn't issue me a refund and that I'd have to contact corporate. I asked for the number for corporate. Then I was told off for being annoying and not being worth her time as she walked away. Nobody would answer the "push to order" button. I had to bang on the door of the store to get someone to come out and give me a phone number so I could request a refund, which I'm still trying to get. What a joke of a store. I will NOT be revisiting this location and I recommend you avoid it too. Update: Corporate issued a refund for the mozz sticks. My recommendation still stands as is.
• MF

  Miau Frau

  Sep 4, 2026
  5.0
  I just have to give a shout-out to the workers at this Sonic location. My mother and I stopped by the drive-thru for a few drinks in the 100 degree weather, and while we sat in the line for longer than one would expect, we learned the store's whole computer system had been down and the few workers who were there were holding things together despite that. They were absolutely killing it taking orders on pen and paper, and whatever they had to do to keep things moving. I didn't get their names, but kudos to all of you guys, you did a fantastic job and deserve a raise!
• LS

  lanie stief

  Aug 30, 2026
  1.0
  placed a mobile order for two combos and when we got home both of them were wrong, making mine inedible for me. i called to ask if we could be credited for another meal, and they said “we normally do that same day…” mind you, i called around 11:15 and they close at 11:45, not including the drive. then told me to “get a refund in the app”. there does not seem to be any obvious ways to do that. additionally, when we went, it was around 10:30 and it was a GHOST TOWN. not a car in sight until we pulled in. you’d think they could figure out “no lettuce” on a burger with only two sandwiches being made in the entire store.