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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(634 reviews)

Business Details

1603 N Main St, Normal, IL
61761, United States
(309) 451-0200
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Normal, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1603 N Main St, Normal, IL
61761, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Reviews

3.8
634 reviews
5 stars
314
4 stars
116
3 stars
72
2 stars
32
1 star
100
  • BC
    Blanket Capes
    May 8, 2026
    2.0
    The drinks for the last few weeks have not been stirred properly at all, and today I came in around 2pm and the store looked set up to close. I dont think there was any reason for them to be closing early. The staff were all huddled in a circle talking or something and did not help anyone inside or make any drinks. i could tell some of the other employees were getting frustrated as well. Its a frustrating experience being a customer at this location and I dont think I care to try anymore and just hope that no one else does or has experiences like mine. This is a horrible location and its really just gone downhill these last few months.
  • SS
    SimplisticHealth
    Apr 28, 2026
    1.0
    Every other dunkin donuts I go to will cut the 3 dozen donuts I get. Horrible management that does not focus on customer service.
  • BH
    Braden Heckwine
    Apr 25, 2026
    1.0
    20+ minutes in drive thru. My order was fine, probably (intentionally) understaffed.
  • LE
    Land Esco
    Apr 18, 2026
    1.0
    Stopped in with a bus full of kids for a math team trip and had a really frustrating experience. We were told their system was down and that orders could only be taken through the drive-thru. I explained that we were in a bus and physically couldn’t fit through the drive-thru clearance, and even offered to wait until the line cleared so they could enter our order at the drive-thru system. Unfortunately, the employee was very dismissive and repeatedly told us “no” without really listening to what we were trying to explain. The interaction came across as rude and unhelpful, and there didn’t seem to be any effort to find a reasonable solution. We ended up leaving with all the kids and going to Starbucks. I understand systems go down, but customer service and communication go a long way. This location could definitely improve in both areas.
  • TC
    Taylor Carter
    Apr 18, 2026
    1.0
    Slowest dunkin ever. Don’t get in the drive thru line, it will take you 20+ minutes to even get to the speaker. Takes them forever to even make food that’s not good at all. This place is a joke.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Normal, IL?

Dunkin' in Normal, IL is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified May 17, 2026Yext Knowledge Graph
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