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Dairy Queen Grill & Chill

4.0
(677 reviews)

Business Details

1528 E College Ave, Normal, IL
61761-2120, United States
(309) 454-5850
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1528 E College Ave, Normal, IL
61761-2120, United States

Hours

Monday5:30 AM - 10:00 PM
Tuesday5:30 AM - 10:00 PM
Wednesday5:30 AM - 10:00 PM
Thursday5:30 AM - 10:00 PM
Friday5:30 AM - 10:00 PM
Saturday5:30 AM - 10:00 PM
Sunday5:30 AM - 10:00 PM

Menu

2 menus · 204 items

Explore offerings from Dairy Queen Grill & Chill on 1528 E College Ave in Normal, with popular blizzard® treats, breakfast, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Breakfast/Cake) - US

55 items

Menu

149 items

Reviews

4.0
677 reviews
5 stars
344
4 stars
170
3 stars
67
2 stars
39
1 star
57
  • ER
    Emery Rappleyea
    1 day ago
    5.0
    Very clean, with juicy, delicious burgers, cold , mouthwatering ice cream topped off with salty fries…. YES PLEASE!!!! Love dq and everything it has. (Best ice cream cakes ever!!!)
  • SA
    Saundra Alexander
    5 days ago
    2.0
    This is ridiculous. I was in your establishment for 20 minutes before anyone even acknowledged me, so I walked out without ever being served. As soon as the people picking up online orders came in, they were recognized and helped, while the rest of us who were already standing in line continued to be ignored. When I called the store, I knew the person I spoke with was not being truthful about being a manager. Instead of addressing my concerns professionally, all I received was an apology. This is unacceptable customer service. I expect customers to be acknowledged and treated fairly, regardless of how they are shopping. I hope management takes this complaint seriously and addresses the lack of customer service and accountability at this location.
  • MA
    Marissa Ann
    Oct 4, 2026
    2.0
    I usually love this DQ and they workers but today is the second time they have giving my pick up order away twice to a stranger and then fought me on that it was my order. I had to pull out my id before they would re make my food that they gave away! I wish they had a system so this wouldn't happen again.
  • OE
    Owen Evares
    Oct 2, 2026
    3.0
    Usually have a pretty good experience, but today we were unexpectedly charged for a pup cup that is only a small amount of whipped cream, not the kinda with ice cream. They sent us back around the line and charged a dollar for it. We've gone to this location many times and asked for the same thing without an issue or any charge. It was frustrating because originally there was no line in the drive thru but there was a line of a few cars when we got send back around. The employee at the 2nd window may have been new because he seemed very unsure what we were even asking for. We were kind of rudely "reminded" that they "don't take orders at the 2nd window," which was strange because it has never been considered ordering before and we had just came to pick up an online order we'd placed about 20 minutes prior and get a pup cup, which wasn't available to order online. If this is a new policy, it probably should have been something that they specified was new, especially since we did the exact same thing just one week prior without issue.
  • AM
    Andrew Mitchell
    Sep 20, 2026
    1.0
    The food is great WHEN it's actually warm and WHEN they're not forgetting an item you ordered. I mean Holy. Everytime I go to this location they forget something EVERYTIME. EVERY SINGLE TIME. THEY'RE NOT EVEN BUSY WHEN I COME HERE. I just want to get my food and go but it's a pain when I have to go back through the drive thru because they forget my cheeseburger or side. Like WHO FORGETS A CHEESEBURGER!? McDonald's gets my order wrong way less. like unfathomably less. I'm seriously considering not coming here anymore because its a lot of trouble having to explain the missing item, having to dig out my receipt. Im just so over it at this point. Especially when I have to wait even longer just to get the other half of my meal. It's annoying.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats can I expect at Dairy Queen Grill & Chill in Normal, IL?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill on a typical day?

The restaurant is open daily from 5:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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