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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(814 reviews)

Business Details

7039 W Dempster St, Niles, IL
60714, United States
(847) 965-2100
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Niles, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7039 W Dempster St, Niles, IL
60714, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 7039 W Dempster St in Niles, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
814 reviews
5 stars
462
4 stars
144
3 stars
59
2 stars
32
1 star
117
  • AR
    Abdulla Resuli
    Aug 12, 2026
    5.0
    The staff is consistently amazing friendly, kind, professional, and always welcoming. They provide excellent customer service and make sure every visit is a positive one. Orders are handled efficiently, the service is dependable, and you can tell the team genuinely cares about their customers. It’s always appreciated when a staff goes the extra mile to make people feel welcome. Highly recommend this location. Great staff, great service, and definitely deserving of 5 stars!
  • QS
    Qais Saadeh
    Aug 7, 2026
    5.0
    Edgar at 4am single handedly made my entire order quickly and was patient with my pickiness. Made my day.
  • TD
    Tracey Davis
    Aug 2, 2026
    4.0
    Very Professional considering some other locations when ordered inside. Very clean and delicious coffee and donuts served.😊
  • RA
    Rayyan Ali
    Jul 15, 2026
    1.0
    This was one of the most disappointing experiences I’ve had at a Dunkin. I waited at the counter for over 30 minutes just trying to order a single scoop of ice cream. In the end, I walked out without getting anything because I didn’t even crave it anymore after waiting that long. There was only one male employee working, and I honestly did feel bad for him. He was trying to handle the drive-thru, coffee orders, sandwich orders, and the ice cream station all by himself. I wouldn’t say this is a criticism of the employee he was clearly overwhelmed. The issue is with management. I understand that businesses try to keep labor costs down, especially later at night, but expecting one person to manage everything is unreasonable. For the employee, a quick acknowledgment or update would’ve been helpful, but I was never checked on. Every time I tried to get his attention, he was too busy managing multiple orders on his own. While I was waiting, several other customers that were in line with me, also became frustrated and left without ordering. That’s a lot of business being lost because of poor staffing decisions by management. Management really needs to address the staffing at this location immediately. Having at the most two employees on duty, especially during these busy late night summer hours, would be very helpful for both customers and the employee who’s expected to do the work of multiple people. Unfortunately, after this experience, I don’t see myself returning to this location!
  • TB
    Tiffany Barnes
    Jun 30, 2026
    1.0
    I was just met with the RUDEST cashier! She had an attitude as soon as I pulled up to the window. She was rolling her eyes at me because it was taking too long for me to load my app. Then she got belligerent because she wanted me to "pull up" and wait for her to bring my ONE scoop of ice cream outside to my car. She then proceeded to tell me that if I didn't move, it would affect her timer and ahe wouldn't get paid for the day. She also told me that she couldn't believe I had never been to a Dunkin/Baskin Robbins that made me pull forward to wait for my order. Sorry, no, my friend. Thiss was the FIRST!! The owner of this establishment needs to remove this young lady immediately. She clearly has no desire to work for you.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Niles, IL?

This Dunkin' is open 24 hours a day, 7 days a week.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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