Firewater BBQ & Brew in New Lenox, IL serves award-winning slow-smoked barbecue including brisket, pulled pork, ribs, wings, and burgers, paired with scratch-made sauces and classic comfort food sides. Known for bold flavor and generous portions, Firewater is a local favorite for BBQ in New Lenox.
Guests can enjoy a full experience that goes beyond dining, including on-site gaming entertainment and Gold Rush Gaming terminals, creating a fun, casual atmosphere for adults alongside great food and drinks.
Firewater offers dine-in, takeout, delivery, and catering for parties, events, and group gatherings. Whether you’re stopping in for lunch, dinner, or a night out, Firewater combines BBQ, brews, and gaming entertainment in one destination!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.