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Portillo's Naperville

4.4
(4,072 reviews)

Business Details

950 E. Ogden Ave., Naperville, IL
60563, United States
(630) 961-1151

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 950 E Ogden Avenue! Dive into the authentic taste of Chicago Street food at our 20s-40s themed restaurant, just 1.9 miles from Downtown Naperville. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Naperville
950 E. Ogden Ave., Naperville, IL
60563, United States

Hours

Monday10:00 AM - 11:30 PM
Tuesday10:00 AM - 11:30 PM
Wednesday10:00 AM - 11:30 PM
Thursday10:00 AM - 11:30 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:30 PM

Menu

1 menu · 99 items

Explore offerings from Portillo's Naperville on 950 E. Ogden Ave. in Naperville, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

99 items

Reviews

4.4
4,072 reviews
5 stars
2,746
4 stars
773
3 stars
247
2 stars
98
1 star
208
  • AG
    Anne Garza
    1 day ago
    2.0
    Not sure why I continue to go to this location. I almost always have bad service. It took over 5 minutes to place my order (only 1 car ahead of me), then sat and waited for my order (just a beef & cheddar croissant and fries) for almost 15 minutes. The woman in the window looked at me then walked away. After several minutes, someone (I believe one of the managers) offered a drink for the long wait. After a few more minutes, I was given my order and pulled away...only to find that my fries were cold. So disappointing.
  • EE
    elisaveta
    6 days ago
    5.0
    The man in the drive thru was extremely nice and it was our first time eating here. He gave us a pamphlet with the menu as well as recommendations for us!
  • MS
    mark stimac
    Sep 2, 2026
    5.0
    My wife and I come in every now and then because she loves the hamburgers, she also has dementia and has difficulty sitting alone while I get the food. Today we met a young woman named Mary who greeted us at the door. She was working the floor that day and understood my wife’s issues as she is a caregiver her self. The kindness this woman showed us was so heartwarming. She is such an asset to this restaurant, we will be back more often.
  • MB
    Miranda Bowen
    Sep 1, 2026
    3.0
    We went to Portillo's on Saturday night to grab a quick dinner and it was anything but quick. My husband ran in to place a carry out order at 5:15 it wasn't until 6 when we finally got our food! Mind you we ordered a burger, fries, an Italian beef, and a cake shake! That's it! He said all orders halted because they prioritized a huge catering order and stopped making food for the customers in the restaurant or in the drive through. He said a large number of people were complaining that it was taking way too long so finally who he assumes is the manager yelled out "expect it to take at least 30 mins after placing your order to receive your food". At that point him and many other people had already been waiting 30+ mins This is inexcusable to prioritize a huge catering over the customers right in front of you! At a minimum we should have been comped our food but of course nothing was offered. This experience will deter me from going back here anytime soon
  • PP
    play place
    Aug 30, 2026
    1.0
    50 minute wait in the drive through. When I asked why, they said they had no employees tonight. I would have gotten out of line but I was trapped by other cars. Horrible experience.

Frequently Asked Questions About Portillo's Naperville

What are the drive-through hours for Portillo's Naperville?

Portillo's Naperville drive-through is open Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to midnight.

Where is Portillo's Naperville located?

It is located at 950 E. Ogden Avenue, Naperville, IL 60563, USA.

Brand Certified Facts from Portillo's Naperville

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Certified September 06, 2026Yext Knowledge Graph
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