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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(333 reviews)

Business Details

(331) 472-4495
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
702 S Washington St, Naperville, IL
60540, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 702 S Washington St in Naperville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
333 reviews
5 stars
165
4 stars
69
3 stars
29
2 stars
15
1 star
55
  • DM
    David McAvoy
    Jun 28, 2026
    5.0
    Quick and friendly, very short walk from Edward.
  • MS
    Mike Sala
    Jun 3, 2026
    1.0
    My coffee is cold It not fresh It was extra from previous order
  • GF
    Guy Fieri
    May 29, 2026
    2.0
    Their sign says they close at 1pm but they closed early at 12:45pm
  • SN
    Sydney Nakamakula
    Apr 14, 2026
    2.0
    So I live in the area so obviously I use this Dunkin a lot right and it's always been okay but a few of my experiences have made me decide. I don't want to go anymore and if I do go I will be spending gift card money that I receive as a gift. Not my own money. So little thing. So a couple of years ago I went there and they had a bunch of white people working. Now I'm not racist but I feel that whenever the Indian guys are working, my service takes forever. Let's take today for an example. I was going to go there after school because I had gotten a gift card and I wanted to get a refresher because I really like them right? So I go over and I look at the menu and I decide I want to try the new Berry strawberry refresher. It was a purple drink and there were two employees that I could see working and one of them was a very dark-skinned Indian male who seemed to be just on his phone in the back and I made eye contact with him multiple times and he did nothing except look at me and then turn back to his phone and the other woman stayed by the drive-thru window the whole time even though there was no one there. So eventually I got fed up and I said something and then the man came over and said what do you want and I ordered the drink I wanted. That alone took 30 minutes. It took 20 minutes just for them to see me and then 10 minutes to get served. Then after that I had to wait another 10 minutes for my drink to come out because they just ignored it right? So definitely not a great experience okay and then on top of it they gave me the wrong drink they gave me with double caffeine and I did not appreciate that. I ended up throwing it out because I can't drink caffeine so I had to throw it out now. A lot of the times that I've gone there. They have been pretty nice but one time and this is probably the worst time. I ordered a drink and I believe it was the berry blast refresher which I love it so much right? I get my drink. I see it being made and then another one of the Indian guys stands in front of the register leans against the wall and swirls my drink in his hand and just plays around with my drink. It took a full 5 minutes for me to forcefully talk to him and say give me my drink. I wish I could give zero Stars for service but I can't. And the reason I'm giving three stars for atmosphere is because they don't make it a fun place to be. They don't clean it at all. And I've read some of these reviews of this girl who got a roach in her drink. I've never had to deal with that but I am sure if I I would rather walk 3 mi to Starbucks then go to this Dunkin do not go. It is a horrible place. The food is okay. I haven't really ordered too much but oftentimes they don't serve you correctly
  • UK
    Uzma Kothawala
    Apr 13, 2026
    1.0
    Understaffed, very slow line

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Naperville, IL?

Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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