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Dunkin' Zero
Brand Certified

Dunkin'

2.5
(92 reviews)

Business Details

1004 104th Street, Naperville, IL
60564, United States
(630) 637-0730
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Naperville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1004 104th Street, Naperville, IL
60564, United States

Hours

Monday4:00 AM - 7:00 PM
Tuesday4:00 AM - 7:00 PM
Wednesday4:00 AM - 7:00 PM
Thursday4:00 AM - 7:00 PM
Friday4:00 AM - 7:00 PM
Saturday4:00 AM - 7:00 PM
Sunday5:00 AM - 6:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1004 104th Street in Naperville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.5
92 reviews
5 stars
25
4 stars
7
3 stars
3
2 stars
7
1 star
50
  • HH
    Houda Hotaia
    Oct 3, 2026
    1.0
    All the workers are rude 0 customer service skills for one, then made my order wrong twice and didn’t apologize. Worst Dunkin location ever, go somewhere else.
  • KC
    Kristen Chidley
    Oct 1, 2026
    1.0
    I used to feel like this was a really friendly Dunkin and came here often, but they have gone downhill. My last two efforts were met with some of the worst Customer Service I have experienced. It takes a lot for me to want to write a review but Mary Kate was that bad. She was rude, dismissive, and condescending. It might be too much to expect warmth or empathy during such a brief transaction, but she was overtly unprofessional and rude. If it were a one-time experience, I would write it off, but it’s a trend and I will go out of my way to go to a different Dunkin next time.
  • AG
    A. Goman
    Sep 14, 2026
    2.0
    Most expensive Dunkin in Naperville . Service also got worse in the last year or two. I took screen shots of exact same order at this and another Naperville location. It’s not just tax! $1.20 more is a huge percentage increase on the same latte.
  • SA
    Saif Alauddin
    Sep 6, 2026
    1.0
    I never take time out of my day to write a review, but here I go. Went there today, they couldn’t take my order properly through the drive thru. I clearly mentioned 2 drinks, and they had one drink with the wrong size. They were about to hand me a totally different order. I went to correct them at the window, and they still couldn’t manage to input the correct order. I drove away from the window and told the clueless employees, I’m going to a different dunkin. TERRIBLE, service like this ruins the image of the franchise. Stick to local shops instead!!
  • WS
    Wendy Schuman
    Aug 8, 2026
    1.0
    Minimal selection and the donuts they offered had clearly been sitting out a long time. They were dried out, and glazes and frostings were wet and dripping off. So gross. Very hard to communicate to place my order at the counter, and needed another employee and another customer to connect the dots. Went to the restroom on our way out - no garbage can so the ladies' receptacle was overflowing. TP holder was broken so the TP rolls were balanced on the handrails. First and last visit to this location, and decidedly the last to any dunkin. So sad this institution has gone so far downhill.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Naperville, IL?

Dunkin' in Naperville, IL is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 6:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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