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Baskin-Robbins

2.7
(33 reviews)

Business Details

2880 95th St, Naperville, IL
60540, United States
(630) 922-4432

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 2880 95th St, Naperville, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
2880 95th St, Naperville, IL
60540, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday4:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 2880 95th St in Naperville, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.7
33 reviews
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1 star
15
  • BH
    Barbara Hernandez
    Feb 25, 2026
    1.0
    Menu item states Love Potion Cappy and I had asked if that was a Cappuccino Blast? Drive thru lady starts naming the ice cream flavors not answering my question. I had asked if there is coffee in it. Then two ladies start speaking on speaker at same time. I cannot understand them speaking same time. She then told me to go to window. I had asked are you able to make this without the coffee since it is for a child? Then she gives me the shakes. I said the shakes don’t come with whipped cream? She said no. I asked if it was a charge for it so I can pay it. She then proceeds to get angry with me saying you don’t know what you want! I have never worked at a Baskin Robbins. My main question was can you make something without coffee in it. The staff are very rude, and should be educated on their menu to help the customers. If I knew how to make their items and knew their ingredients I would be saving money and making at home. The rude employee name is Spani. Please educate her on your menu and customer service. Also never given a receipt.
  • AC
    Apple Carrot
    Oct 3, 2025
    1.0
    Mom got me this cake for my birthday the writing is horrible. This is so rude and disrespectful that they completely messed up the writing. Why didn’t they have a skilled person do it or redo it if they messed up… it looks horrible and embarrassing…. It ruins the cake…. Was the writing done by a toddler. The dark purple doesn’t even match.., they should have done light purple but they could have at least done the writing well no wonder the reviews are horrible for you guys and you have a 2.9…
  • DS
    D S
    Jul 24, 2025
    1.0
    I have gone through Uber eats many times to order ice cream over the last couple of years from this store on 95th St in Naperville. About four days ago, was the fourth time that what was prepared by someone in the store was not what I ordered. When I call in nobody answers. I was lucky enough this last time to get a very sweet teenager who said they would correct the last two orders because that was what was most recent for me to provide and prove. She also gave me the manager’s name and the assistant manager. This evening I talked to Alfonso, the manager, who was immediately argumentative. He stated he needed to see what was done and look at the receipt. He asked where the ice cream was and I said it was eaten. He said you should’ve brought it back. No I didn’t need to bring it back and you can’t take it back. He became argumentative more so, was mumbling under his breath, making comments of it was really eaten or not, and then speaking clearly, putting me down and complaining. I told him not to argue with a customer and it’s not the customers problem your workers havent appropriately filled an order more than one time. He said he would fill a part of the order since I kept what was not filled properly. Then he was lifting the big empty ice cream container above his head and gesturing it towards me a little bit to prove it was empty. I told him I sincerely hope that was not a threat and I asked for his manager’s name. He told me he’s the manager, and I said you know you have somebody above you, either a general manager or a district manager. He said I am the manager. I said well then I will just go straight to corporate and he again Started arguing and being disrespectful talking about me out loud as he’s walking around. He even started mouthing off about it to one of his employees, not giving any thought that it may make the employee uncomfortable. He then put the ice cream somewhere else that I would’ve had to have walked to get it so I told him he needed to bring it to where I’m standing. He brought it to me finally and tried to be nice to tell me he’ll get more of the flavor. Poor mgmt, no social skills, not teaching his employees well with his behavior and frankly immature. I’ll be reporting to corporate.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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