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McDonald's

3.9
(851 reviews)

Business Details

450 Town Line Rd, Mundelein, IL
60060, United States
(847) 949-1590
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
450 Town Line Rd, Mundelein, IL
60060, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 450 Town Line Rd in Mundelein, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
851 reviews
5 stars
410
4 stars
179
3 stars
127
2 stars
40
1 star
95
  • LL
    LuCindy LaChell
    Aug 4, 2026
    1.0
    I had one of the worst customer service experiences I’ve ever had at this McDonald’s. I entered the restaurant intending to purchase food and work from my laptop while charging my phone. The tables near the outlets were dirty, so I politely asked if one could be cleaned. After waiting about five minutes just to be acknowledged—and saying “excuse me” three times—I was rudely told to “wait a minute” by what appeared to be the manager wearing a yellow vest. When he finally spoke to me, I asked if the table near the outlet could be cleaned. Instead of assisting me, he told me to “sit somewhere else.” I explained that I needed the outlet to charge my phone, and his response was, “I’ll see when I can do that.” When I asked how long it would take, he said, “I don’t know when.” To make matters worse, when I requested his name and the store number, he refused to provide either and told me I had to buy something to get the store number. That is completely unacceptable. Because of the disrespectful treatment I received, I chose not to spend my money at this location. Cleanliness, professionalism, and basic customer service should be the standard, especially from someone in a management position. I hope the franchise owner addresses both the cleanliness issues and the way customers are treated, because this experience was extremely disappointing.
  • YP
    Yanni Profit
    Jul 21, 2026
    2.0
    I placed my order through the McDonald’s mobile app and waited about 10 minutes, went through the drive-through went inside the store at around 6:10 PM which was completely fine because the food was fresh. The issue started when I realized my order didn’t include any of the dipping sauces for the nuggets. Since I was parked in mobile pickup space #2, I went inside to ask for the missing sauces. The young man who initially helped me provided excellent customer service. He asked which sauce I needed and was about to give it to me. At that point, a woman wearing a gray manager’s shirt interrupted and said, “Give him one sauce.” I explained that I had ordered two of the $6 nugget meals and that there wasn’t any sauce in the bag. She responded in a very snappy tone, saying, “I gave you one sauce. I put sauce in the bag.” I calmly replied that there was no sauce in the bag. Instead of listening, she rolled her eyes and continued to be rude. I’ve visited this McDonald’s location many times, and this experience was disappointing. The issue wasn’t about the sauce—it was the way I was treated as a paying customer. If this is the level of customer service expected from management, that’s a serious concern. Because of this interaction, I’ll likely drive to another McDonald’s before returning to this location.
  • KD
    K Desai
    Jul 15, 2026
    4.0
    This was a special takeout visit for fried apple pie. Bluberrypie and apple pie were both excellent. Hope mcdonald continue to sell these.
  • RP
    Ranchelle Pitts
    Jun 16, 2026
    1.0
    I am extremely disappointed with my experience. I ordered McDonald’s through Uber Eats, and after receiving cold, old food, I contacted the restaurant. I was told that the Uber Eats driver was over 20 minutes late picking up my order, yet McDonald’s still handed the food over knowing it had been sitting there and was no longer fresh. When my order arrived, the food was cold, stale, and clearly not freshly made. I called the restaurant, explained the situation, and was told they would remake my order the following day. Before driving there, I called again to confirm, only to be told they would not be remaking the food after all. This situation could have been handled much better. Customers should not be served food that has been sitting out for an extended period, and promises made by management should be honored. I paid for a fresh meal and received poor-quality food along with inconsistent customer service.
  • VT
    V T
    May 21, 2026
    1.0
    Good luck getting your food here. I've been waiting for 15 minutes for one sandwich. Unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mundelein?

McDonald's in Mundelein is open daily from 5:00 AM to midnight.

When is the delivery service available at this McDonald's?

Delivery is available Monday through Sunday from 4:30 AM to 10:30 PM on weekdays and Sunday, with extended hours to 11:30 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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