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McDonald's

3.5
(1,293 reviews)

Business Details

2806 Broadway Street, Mount Vernon, IL
62864, United States
(618) 242-7802
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2806 Broadway Street, Mount Vernon, IL
62864, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2806 Broadway Street in Mount Vernon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,293 reviews
5 stars
437
4 stars
289
3 stars
253
2 stars
112
1 star
202
  • CR
    Chevelle Rocha
    Oct 4, 2026
    1.0
    Hands down, the worst McDonald’s we have ever been too. The moment you walked into the restaurant, you get hit with a pungent smell of feces. Lingering. We had our children in the play area. This place has NOT been clean in days if not longer. I used MULTIPLE cleaning wipes to clean down the tables and benches. The food was cold (and yes, we picked it up right as the number was called), the fries should have been sent straight to the garbage. We never received our milk. When my husband went follow up with the employees, he stood there for over 5 mins WITH NOT ONE OF THEM ACKNOWLEDGING HIM. He even mentioned, “do we not have face to face customer service anymore”? And the bathrooms, yuck. The changing table was disgusting. I had to end up wiping it down multiple times just to make sure it was clean. There were no sanitary napkins to place down on the changing table. This is the worst McDonalds. A waste of money. Do not go here. This is not mentioning the vast amount of flies and gnats flying around. Go anywhere, but here.
  • SH
    Sarah Bushong (Honey)
    Sep 25, 2026
    1.0
    My soda was half empty and when I asked them to fill it they just dumped ice from someone else's cup onto my cup. I asked to speak to the manager and she laughed at me. No professionalism here at all. The fries were soggy and the bun on my burger was stale.
  • JW
    Jeremy Whipple
    Sep 24, 2026
    1.0
    Went in happy left not so happy, order my food and red flag number 1 the kiosk didnt print out our receipt paper to pay, 2nd red flag was the guy who seemed a little to stoned to care. Waited 40 minutes to receive our food and an additional 10 minutes to get my drink that they didnt recall even though I had the receipt so I asked for a refund even then did the stoned guy decide to give me a refund and alert someone. Satisfaction level 0 honestly if their was a buttom for kitchen service it would be 4 stars as they messed up only a few items the kitchen crew did pretty darn good as to front service couldnt care if their was a single person up front waiting for almost an hour for their food how far broadway mcdonald's has fallen will not be eating here much anymore maybe ill have better luck going to Potomac, broadway mcdonald's is a laughing stock.
  • CC
    Carla Coleman
    Sep 19, 2026
    5.0
    Service was excellent even though they stay busy they are so good very nice & Perfessioal clean I really like service there
  • SM
    Shaun Morlan
    Sep 18, 2026
    1.0
    Lived in Mount Vernon 44 years Ride a motorcycle All Summer Long Have never had a problem going through the drive-thru Literally come through the drive-thru last night 917 2026 Come through the same store I always come through on Broadway and I'm refused service because I'm on a motorcycle I asked the gentleman if this was a new policy they just started and he said no and I asked him well what's been the difference all summer long night come through here and that I come through here last night and purchased food. And they refused me service because I was on a motorcycle. Pretty upsetting considering I live out of town that has no restaurants I've come through the same drive-thru multiple occasions this summer and I'm refused service tonight

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2806 Broadway Street, Mount Vernon, IL?

McDonald's delivers from 4:00 AM to 11:30 PM Monday through Saturday, and 5:00 AM to 11:30 PM on Sunday.

What are the dining hours for this McDonald's location?

The restaurant is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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