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McDonald's

3.8
(1,300 reviews)

Business Details

13 W Rand Rd, Mount Prospect, IL
60056, United States
(224) 347-2087
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13 W Rand Rd, Mount Prospect, IL
60056, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13 W Rand Rd in Mount Prospect, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,300 reviews
5 stars
624
4 stars
265
3 stars
169
2 stars
64
1 star
178
  • JK
    Judy Kolasa
    Jun 18, 2026
    1.0
    So sorry to hear about your penny shortage, but I am tired of overpaying you 4 cents every day when I order my DietCoke with the app. I have spoken with the manager and he has told me that they round down for 1 or 2, and up for 3 or 4, but they do not do that at the Drive Thru.. Seem that this is the only McDonalds that does not understand the concept of rounding.
  • YK
    Yuliia Kulinich
    Jun 16, 2026
    3.0
    This place was not nice. All tables were dirty. I wanted to wash our table, but didn’t find napkins around. Also we didn’t get no napkins when the food came.
  • WW
    Willdollas
    Jun 16, 2026
    1.0
    The most ignorant McDonald’s they left me outside for 15mins over a frappe didn’t wanna ask my money back out of nowhere a frappe appeared they’re the most ignorant people I’ve ever met in my life
  • JS
    John Stanton
    May 28, 2026
    1.0
    Poor customer service. I visited this store 1-2 times per week today had a horrible experience put my order in the drive thru and had not only the customer in front of me and 3 customers behind all had to wait for their food. Customer in front of me got their order then about 3-4 minutes later the 3 cars behind me got their orders. After waiting for over 9 minutes I drove away without my order. Please keep the cash you got from me to help re-train your employees I have been in retail for over 50 years this by far has been one of the worst experiences I have had. Please note the same people own the McDonald's on Lake Cook rd in Wheeling by the Walmart anc I have have issues there too. I will NEVER go to either of these as they suck big time!!! Just tried them thought maybe they were having a bad day but NO same issue but this timeI drove away after waiting 15 minutes and no food and only ordered 1 value meal
  • AA
    Alex
    May 25, 2026
    1.0
    Never call or go back to complain for missed items etc, not really that type. However, the Hispanic woman working the drive thru was very rude and didn’t speak much English. The Hispanic guy handing out orders gave me the wrong order and when I politely tried telling him my order it’s like he short circuited and became visibly confused and irritated Couldn’t speak really any English and someone else had to step in to give me my food, which was still missing items. If you have an attitude and can’t even speak basic English on top of it, you probably shouldn’t be working drive-thru This was Monday at 10am

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13 W Rand Rd, Mount Prospect?

McDonald's at 13 W Rand Rd, Mount Prospect is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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