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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(413 reviews)

Business Details

820 E Rand Rd, Mount Prospect, IL
60056, United States
(847) 394-8654
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Prospect, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
820 E Rand Rd, Mount Prospect, IL
60056, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 820 E Rand Rd in Mount Prospect, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
413 reviews
5 stars
196
4 stars
82
3 stars
28
2 stars
18
1 star
89
  • MV
    Mercedes Vallarta
    Apr 21, 2026
    1.0
    I am highly disappointed in this Dunkin. I stop by here almost every morning and Sharifa is the one taking the orders but always seems to be in a rush. Once I put in one item she proceeds to say drive up. My husband told her he was looking at the menu and she continued to rush him. When we went to the Window she said she couldn't hear us but she could have just said that to begin with. My husband did not get to order anything and I am very upset because as paying customers we should be able to leave satisfied with our order. Please put someone else on the drive thru the rest of the staff there has been wonderful.
  • AZ
    Angel Zapata
    Apr 12, 2026
    1.0
    I ask for an oreo capucchinoo blast after I tasted, it only taste cappuchino and not oreo. I told the employee about it and him and his manager I guess start yelling saying it is oreo on it even after I know they didnt blend it with oreo, I wish I can do 0 starts but I will pass it this time. Better keep an eye on quality drinks and food also customer service
  • JM
    Jake Melerski
    Mar 22, 2026
    1.0
    I live 2 minutes from this dunkin and honestly prefer driving 10 to the next closest. They rush you through your order at the drive-thru constantly cutting you off to get you to finish your order and move on. Then when you finally get your order its usually wrong because they were rushing you to begin with. Terrible service and it is consistently terrible. Shame
  • IM
    It's Me
    Feb 26, 2026
    1.0
    I am in the area and needed an iced coffee. The drive thru taker was a guy. He didn't tell me my total. Ok. Then I get to the window, he's holding my iced coffee and was taking my money. He told me the total with my coffee and straw holding on. Then he takes the money while the window is closing. Ok, it closed. It didn't close on my hand. But you know what he turned and closed the window on me. No receipt or asking if I want it but to not say, HAVE A GOOD DAY. That I have a problem with. You just took my money and you're rude to me. That's not nice.
  • MG
    mike goldberg
    Feb 18, 2026
    1.0
    Why I keep giving them the benefit of the doubt is my own issue, last week I ordered a Boston cream and got a chocolate cake donut, no matter what latte I order the rude lady in the drive thru always makes something different. Today Feb 18th is the final straw, I ordered a latte which she repeated back wrong and when I tried to correct her she said, what else and I asked for a Boston cream, I did receive 2 Boston creams, except they are heart shaped and valentines day was 4 days ago. Clearly they are not fresh, I will never return to this location, I will contact their corporate offices, and urge the public to stay away!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Prospect, IL?

Dunkin' is open daily from 5:00 AM to 11:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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