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McDonald's

3.5
(574 reviews)

Business Details

306 S Market St, Monticello, IL
61856, United States
(217) 631-0850
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
306 S Market St, Monticello, IL
61856, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 306 S Market St in Monticello, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
574 reviews
5 stars
182
4 stars
130
3 stars
122
2 stars
51
1 star
89
  • BB
    Buddy
    Aug 7, 2026
    1.0
    Its McDonald's it's nasty
  • KG
    Kelly Garrett
    Jul 30, 2026
    1.0
    This was over the course of several weeks in June and July. My family and a group of volunteers were moving us from 90 miles south up to northern Piatt Co. we would stop at this location on the way for refreshments quick (lol) sandwiches etc. and, there always seems to be a problem. First issue and not a big deal but, was I asked for a dirty Coke and she told me that was a possibility, ok fine, Dr Pepper it’s, but why can’t you just push coke instead? I got a blank stare. We got parked for 3 breakfast sandwiches with no edits. 15 minute wait for food. Next trip, I was placing an order for 8 sandwiches and 1 drink, I got pulled over to the park section and sat for over half an hour before our food was brought out and only after going inside to question where our food was. 3rd trip, and we had an issue again. I got parked, this time for only 7 sandwiches and nothing else. 15 minutes into being parked I went inside, other people had to holler back for anyone to come to the counter. The manager came up, took my receipt and said it would be just a minute. 15 minutes later she came back and said she didn’t know what was going on but that she’s not going to complete my order and asked if I wanted a refund. You’re refusing to make my order?? What?? Why wouldn’t I want a refund then? There were 5 other people in the lobby that left that morning without food and 2 of them without refunds even. I’m not sure what’s going on but each time it gets progressively worse. We ended up stopping in Sullivan for the rest of the trips due to the craziness every time we try to visit. No point in trying a 4th time.
  • BE
    Breanne Elson
    Jul 28, 2026
    2.0
    I ordered the new crispy chicken ceaser sandwich. I asked for no lettuce and no tomato. Got the receipt it says no lettuce and no tomato. Got my bag of food. The ticket on top of the sandwich said no tomato. Opened the box and there was no tomato and it looked like they tried to take the lettuce off after the fact. There was less than 10 pieces of the lettuce. I ate it but was a little disappointed.
  • LV
    Louis VonHatten
    Jul 24, 2026
    2.0
    I typically only leave a review for a company if it's a positive one, Unfortunately I cannot do that for the McDonald's in Monticello. The poor experiences I've had are countless. Many long waits and incorrect orders. Today was the latest in the list of disappointments. The front register is typically not manned so we decided to use the kiosk. After finishing the order on the kiosk it asks if the order is for dine in or takeout, we selected dine in. It then instructs to select a table and enter the number and states that the meal will be brought out to you. Great! We sit and wait. And wait, And wait. Finally one of us goes up to ask where our order is at. It's been sitting on the counter for 15 minutes. So it's cold but okay we aren't going to wait for it to be remade (not that that was offered). We sit back down and find that the double without cheese that we ordered was delivered in the form of a quarter pounder with cheese. So because of allergies we have to go back up and they find the right burger that has been sitting now for even longer. After sitting back down the first sip of the drink gives a little shock as it also is not what was ordered. We also witnessed employees drop cups on the floor and continue to hand them to customers who clearly were upset to be handed a cup that was just on the filthy floor but after waiting so long who would argue. I would challenge the owners to just sit in the dining room during the lunch our and see if even one of your customers has a smile on their face. You will see that every one of them is disappointed in the service.
  • HP
    Holly P
    Jul 5, 2026
    1.0
    The manager Elizabeth is very rude and shouldn't be working there. You constantly have to pull forward and the food is awful. Worst mcdonalds around.

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