Sonic Drive-In

Reviews

• JI

  James Ihssen

  6 days ago
  1.0
  Waited 20 minutes in the car hop pickup lanes like i have tons of other times then they told me to go thru drive thru. Now im waiting in the drive thru line for my online order not sure if ill be back
• SW

  Sara Marie Wheeler

  Jul 13, 2026
  1.0
  I just got back from the drive thru at the Montgomery, IL Sonic location on Ogden Ave. Though I expressed my displeasure and hope for future patience with the carhop herself, I wanted to bring the situation to your attention. I am a person who stutters. Not like, "Oh yeah, I stutter over my words sometimes." A person who stutters as in diagnosed by a speech-language pathologist. Drive thrus are hard. Usually, people are very patient and kind with me. When I started my order today at the Sonic in Montgomery, IL, I could tell that the carhop was rushing me. So I stopped, told her that I stutter, and explained that I would appreciate her patience. She proceeded to interrupt me and cut my order off before I was finished. I yelled back that I was not finished and she gave me attitude back by saying, "Then what do you want?" I finished the order, fuming with rage. When I got to the window, I explained that I stutter, drive thrus are hard, and I would appreciate if she extended some patience in the future to other customers who stutter. She took it well, even though she did try to say, "Well I didn't know [that you stutter]," even though I did say that. I know there aren't a lot of people who stutter in the country or the world, but it would be nice to know that this location treats us like everyone else: with patience and kindness. Thanks!
• EM

  emmy maxey

  Jul 12, 2026
  5.0
  It was so busy and Julian was all by himself and even with rude and impatient customers he stayed polite and worked hard.
• AP

  alicia pusczam

  Jul 12, 2026
  1.0
  Went into stall to order, didn’t say “just one moment” just said “we’re busy rn” and ignored me. Awful awful customer service.
• DG

  Desi Guerrero

  Jul 7, 2026
  1.0
  Got a Sonic blast and barely had any toppings basically forgot to add topping to my ice cream if u want to pay to be humiliated this is definitely the spot don’t come here avoid this location at all cost !!! Giovani bad service