McDonald's Drive-Thru Review.
Side Piece Sadness
Alright, so here’s the deal. We roll up to McDonald's, and I’m thinking, "How hard can this be?" I just want some fries. My sidepiece, she's got this rewards code for her fries. Simple, right? Wrong. The cashier, this kid who looks like he's deep into Magic: The Gathering, applies the wrong code.
When we get to the window, she’s now suddenly the McDonald’s liaison to the Rewards Program, explaining the whole mess. And this kid looks at her like she just asked him to solve a quadratic equation in Latin. He says he can’t change it. She’s like, "Just cancel the order, dude." And he’s standing firm, saying it can’t be done. So now she’s basically the manager of this franchise, and he’s still saying, "Nope, can’t do it. Park in spot 2."
So we park, and we wait. After a few minutes, they finally bring the fries out. They’re medium warm. I like to imagine they were inside having a full-on board meeting about what just happened. But we’ll never know.
Three stars, because even though the fries were just okay, the saga was worth the entertainment. McDonald's, tighten up your game. And maybe train your staff a bit better on the rewards codes.